Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Hồ Trần Huy Hảo
22 Lượt xem hồ sơ
Nam, 21/10/1996, 29 tuổi
275 bạch đằng, p.Gia Định, tp. Hồ Chí Minh
Cập nhật: 03/07/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Tiền sảnh
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Quarantine staff tại Grand Silverland hotel
6/2021 → 11/2021 (5 tháng)
Bến Thành ward, Hồ Chí Minh city.
● Ensure operation by complete quarantining guest’s folio, calculating the PCR test date for each guest. ● Checks guest’s conditions and personal issues during the quarantine time by calling through phone. ● Receive and classify all the packages and items which sent by guest’s family. ● Deliver the items for quarantine guests at 3pm on each day and strictly follow medical procedures. ● Obtain guest’s comment after they finish their quarantine time, to improve the quality of food, service, and most importantly is how to handle the guest gets positive result with the PCR test.
Head bartender / tại Workplace: Silverland Jolie hotel
1/2022 → 3/2023 (1 năm 1 tháng)
Bến Thành ward, Hồ Chí Minh city.
● Create a chilling atmosphere for the hotel’s guests, communicate and comfort in house guests to find out their preferences and expectations when choosing this hotel. ● Overall training on cocktail recipes, examine the quality of drinks before serving to guest. ● Guarantee day to day operation at the rooftop, check on the number of stocks still available for serving, also, fill in the revenue report, and report to the Food and Beverage Manager. ● Check the pool area, make sure the water’s temperature, sauna, steam bath, and the cleanliness of the station.
Butler (Executive Club Lounge) tại The Re’erie Saigon, Ho Chi Minh City
3/2023 → 4/2026 (3 năm 1 tháng)
Ho Chi Minh City
Front Office Operations • Integrated Service Delivery: Bridged the gap between Front Office and personalized butler services, ensuring guest profiles, preferences, and special requests were seamlessly integrated into room preparation and the overall stay experience. • VIP & Suite Management: Provided 24/7 ultra-luxury butler service for Presidential and Vice-Presidential suite guests, managing complex logistics Including traveling, dining, and leisure activities. • Operational Leadership: Maintained high service standards for the Executive Lounge, overseeing guest flow, resolving inquiries, and providing administrative support to ensure consistent delivery of luxury service across the team. • Private VIP Procedures: Managed seamless Front Office operations within the Executive Club Lounge, Including private, high-touch check-in and check-out procedures for VIP guests, ensuring a frictionless arrival and departure experience. • Training & Development: Developed and executed training modules for guest service staff, ensuring all team members adhered to both Front Office protocols and the property's premium hospitality standards. • Guest Satisfaction: Consistently recognized in guest reviews, directly contributing to high guest satisfaction scores and property reputation. Food & Beverage Operations • Service Cycle Orchestration: Managed high-touch, multi-phase service rotations In the Executive Club Lounge, encompassing Breakfast (06:30–10:30), Afternoon Tea (15:00–17:00), and Evening Cocktail (1’:30–20:00), ensuring seamless transitions and consistent 5-star quality. • Operational Leadership: Oversaw day-to-day lounge operations, Including staff workflow management, Inventory oversight, and quality control, ensuring the Executive Club remained a premium environment for elite guests. • Feedback Management: Actively managed guest feedback loops, utilizing real-time insights to refine service delivery and consistently exceed guest expectations. • Mixology & Beverage Expertise: Leveraged advanced mixology expertise to curate bespoke beverage experiences; maintained rigorous quality control for both classic and signature cocktails through continuous cross-outlet training and peer mentorship.
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