Guest Service Agent (Intern) tại Dusit Thani College Hotel Training Center, Bangkok, Thailand At Cross Vibe Bangkok(Srinakarin) Hotel

1/2026 → 5/2026 (3 tháng)

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Welcomed guests and provided professional front desk services, ensuring a positive guest experience. Assisted with guest check-in and check-out procedures in accordance with hotel standards. Handled guest inquiries, requests, and complaints promptly and professionally. Coordinated with housekeeping and other hotel departments to ensure smooth daily operations. Managed room reservations, booking modifications, and guest information accurately. Provided information about hotel facilities, services, and local attractions. Maintained records and prepared daily operational reports. Demonstrated strong communication, problem-solving, and customer service skills in a fast-paced hospitality environment. Ensured compliance with hotel policies, service standards, and guest satisfaction objectives.