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Việc làm thêm
Adinai Akylbekova
25 Lượt xem hồ sơ
Nữ, 13/10/2000, 25 tuổi
Cam Ranh
Cập nhật: 20/07/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
Tiếng Anh (Khá)
N/A
Hành chính, nhân sự
Giới thiệu bản thân
Trình độ học vấn chuyên môn
KSUCTA Kyrgyzstan
1. Architect 2. Frontend developer - Đại học
2017 → 2021
During my university studies, I also completed additional training in Front-End Development. Together with my team, we developed several practical web applications, including online marketplaces for buying and selling products, women's health tracking applications, and other small software projects. As part of my Architecture degree, I worked on the planning and design of various buildings and structures. I also gained practical field experience using surveying equipment such as a theodolite and a level. Although I enjoyed these technical fields, I realized that my true interest lies in working directly with people. I find communicating with guests, helping them, and creating positive experiences much more rewarding, which is why I decided to pursue a career in the hospitality industry.
Kĩ năng
| Customer Service | |
| Team Leadership | |
| Cross-cultural Communication | |
| Attention to Detail | |
| Time Management |
Kinh nghiệm làm việc
Guest Relation Agent tại Lugano Resort
4/2026 → Hiện tại
Cam Ranh
As a Guest Relations Officer, I handle a wide range of responsibilities and am used to working in a fast-paced, multitasking environment. My duties include administrative documentation, assisting guests with lost and found items, resolving unexpected situations, and professionally handling challenging cases, including intoxicated guests. I work closely with multiple departments to ensure smooth hotel operations and provide the best possible guest experience. My daily communication is mainly with the Front Office, Food & Beverage, Housekeeping, and Security teams, coordinating requests, resolving issues efficiently, and ensuring that guests receive prompt and high-quality service.
Naia SPA reception tại Wyndham Grand Phu Quoc
12/2025 → 4/2026 (4 tháng)
Phu Quoc
As a Guest Relations Officer at the spa, I acted as the bridge between international guests and the spa team. I translated guests' requests into English and ensured that the reception staff fully understood their needs, helping to provide personalized and high-quality service. Through proactive communication, creative ideas, and a customer-focused approach, I helped increase the number of monthly guests from approximately 150 to 350. I also introduced improvements to the booking system, making reservations more organized and efficient. At the end of the high season, the company underwent staff reductions due to operational restructuring. As a result, my position was eliminated, and I began looking for a new opportunity where I could continue developing my skills in guest relations and hospitality.
Travel Sales Manager tại Công Ty TNHH Eco Voyage
2/2025 → Hiện tại
Nha Trang
excursions to international clients. I consistently met and exceeded monthly sales targets while providing excellent customer service. In addition to sales, I supported the company's marketing activities by promoting services and attracting new customers. Thanks to my strong sales performance, my monthly income typically ranged from 20 to 30 million VND, reflecting my ability to build customer relationships and achieve business goals. At the end of 2025, severe flooding affected the city and had a significant impact on the local tourism industry and my earnings. As a result, I decided to relocate to Phu Quoc to continue developing my career in hospitality and customer service.
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