Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Văn Khải
14 Lượt xem hồ sơ
Nam, 30/09/1998, 27 tuổi
1010/7 đường 23/10, phường Tây Nha Trang, Khánh Hoà
Cập nhật: 22/07/2026
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 0 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
Khánh Hòa
Tiếng Anh (Khá)
5 sao
Kinh doanh & tiếp thị
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
RECEPTIONIST tại NHA TRANG PRINCE HOTEL 4*
6/2024 → 6/2025 (1 năm )
Nha Trang
Complete guest check-in, check-out procedures. Cooperate with other colleagues to complete the procedures when guests arrive and leave. Take care of customers during their stay. To register the guest, ensure that the necessary on PMS. To allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid. Keep properly the accounts of the guests for their expenses during their stay and charge them upon departure. Use proper telephone etiquette. Balance the cash, currency, credit cards received from the guest, hand them and make reports to the accounting department before ending of shift. To the night shift, check and prepare all necessary reports, forms required to carry out the daily operation. Get information about the daily activities and meetings taking place in the hotel into a log book. Report any unusual occurrences and request to Front Office Supervisor/ Duty Manager/ Assistant Front Office Manager/ Front Office Manager. Take full responsibility for tasks that have been assigned to me. Perform other duties as maybe assigned.
RESERVATION CLERK tại ANA MANDARA CAM RANH RESORT & SPA
6/2025 → Hiện tại
Việt Nam
Receive booking requests, check room availability, and respond to guests and travel agents by phone, email, or online channels (OTA/Website). Introduce room types and explain the resort's services, promotions, and special offers. Confirm reservations and update all booking details correctly in the hotel management system. Ensure all booking requests are processed within 48 hours. Prepare the daily check-in and check-out list and share it with the Front Office, Housekeeping, Restaurant, Spa, and other departments to ensure guests are well prepared for arrival. Work closely with Front Office, Housekeeping, Sales and Marketing teams to ensure smooth operations. Keep guest reservation records up to date, including company accounts and returning guests. Record special guest requests, such as honeymoon setup, birthday decorations, food allergies, VIP guests, returning guests and corporate guests, then inform the relevant departments. Handle booking amendments, modifications, and cancellations according according to the resort's policy or wholesale contracts with travel agents. Update all booking changes and cancellations accurately in the system to keep room availability correct. Follow up on deposits and payments, and collect invoice information when needed. Handle guest questions and complaints related to reservations in a professional and timely manner. Report guest feedback and service complaints to the manager promptly. Support and train new reservation staff when assigned. Perform other duties assigned by the manager.
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