Danh sách cộng đồng nghề của Hoteljob.vn
https://www.hoteljob.vn/ho-so-online/2898065-nguyen-phuc-nguyen-long 2898065-nguyen-phuc-nguyen-long.pdf
Nguyễn Phúc Nguyên Long

Nguyễn Phúc Nguyên Long

Hồ sơ 5 sao bạc 66 Lượt xem hồ sơ

Nam, 27/02/2000, 26 tuổi

202/55 Tô Hiệu Phú Thạnh TPHCM

Cập nhật: 14/10/2026

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 0 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Tiền sảnh, Buồng phòng, Hành chính, nhân sự
Lĩnh vực
Khách sạn/ Khu căn hộ

Giới thiệu bản thân

I am a hospitality and business professional with an MBA specialising in Marketing and international work experience in Australia’s five-star hotel industry. My experience has helped me develop strong skills in customer service, hotel operations, service quality control, teamwork, and problem-solving. I also have knowledge of marketing strategy, consumer behaviour, and customer experience. I am eager to apply my international experience, business knowledge, and leadership skills to contribute to business growth, improve operational efficiency, and enhance customer satisfaction.

Trình độ học vấn chuyên môn

TRƯỜNG ĐẠI HỌC CÔNG NGHỆ TPHCM

DEGREE OF HOSPITALITY MANAGEMENT - Đại học

2018 → 2023

Hospitality Management Developed knowledge and practical skills in hotel operations, guest relations, food and beverage management, customer experience, service quality control, and team coordination. Gained an understanding of hospitality service standards, operational efficiency, complaint handling, and customer satisfaction to support effective hotel management and business performance.

APIC College

MBA ( Marketing) - Thạc sĩ

2023 → 2026

Master of Business Administration (MBA) – Marketing Specialisation APIC College, Australia Developed knowledge and practical skills in marketing strategy, consumer behaviour, market research, brand management, digital marketing, and customer relationship management. Gained an understanding of market analysis, strategic planning, business management, and data-driven decision-making to support business growth, strengthen brand positioning, and improve customer engagement.

Kĩ năng

Kinh nghiệm làm việc

Operations & Quality Supervision Experience tại BARUN VINA COMPANY

7/2026 → 10/2026 (3 tháng)

VN

• Monitored customer-facing operations and service quality to ensure a consistent brand experience across stores. • Identied customer and operational issues through store observations, sta feedback, and on-site inspections, providing insights for service improvement. • Collaborated with Store Managers and relevant departments to implement solutions and improve customer experience. • Prepared operational reports and communicated key ndings, recommendations, and improvement opportunities to management. • Supported new store openings through pre-opening preparation, store setup, sta coordination, and ensuring brand and service standards were maintained. • Conducted store visits and observations to evaluate customer experience, service execution, product presentation, and operational consistency. • Applied problem-solving and root-cause analysis to identify factors aecting service quality and customer satisfaction. • Coordinated with cross-functional teams to support smooth execution of operational initiatives and store activities.

Coordinator Housekeeping/ Supervisor tại GRAND HYATT MELBOURNE

12/2023 → Hiện tại

Việt Nam

• Delivered high-quality guest experiences in a luxury 5-star international hotel environment, developing a strong understanding of customer expectations and service preferences. • Communicated with guests and operational teams to understand and respond eectively to customer needs. • Coordinated with Front Oce, Engineering, Concierge, and Housekeeping teams to support consistent customer experience. • Assisted with daily operational coordination during high- occupancy periods, ensuring service standards and customer expectations were maintained. • Participated in the Housekeeping Coordinator Training Program, strengthening communication, leadership, coordination, and problem-solving skills. • Supported supervisors with task coordination, team communication, and service quality monitoring. • Developed strong attention to detail and customer-focused thinking through daily interaction with international guests.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile