Guest Experience Expert tại Fairfiled by Marriott South Bình Dương

6/2025 → Hiện tại

Bình Dương

Greeting guest upon arrival with a smile, use the guest’s name when to know. Check for any reservation and support them to find their table. Asking guest requirement. Introduce the menu and assist guests with ordering while answering questions related to food and beverages. Maintain up-to-date knowledge of the menu and daily specials. Accurately record orders, including special requests. Monitor guest needs and provide support promptly when necessary. Maintain table cleanliness by clearing dishes, replacing utensils, refilling water, and wiping spills. Follow standard operating procedures (SOP), labor safety regulations, and hygiene standards. Support the preparation and service of events or special functions. Perform other tasks assigned by supervisors.