Hospitality Management graduate from Hanoi University of Industry with one year of international experience at Howard Plaza Hotel Taipei, a five-star hotel in Taiwan. Experienced in delivering exceptional guest service, communicating with international guests, and working efficiently in a fast-paced hospitality environment. Friendly, detail-oriented, and adaptable with strong interpersonal, problem-solving, and teamwork skills. Passionate about creating outstanding guest experiences and eager to develop a long-term career in Front Office Operations