Food & Beverage Attendant tại GRAND HYATT MANILA

7/2023 → 3/2026 (2 năm 7 tháng)

Taguig City, Philippines

The Peak Grill ● Supervised service flow during busy operations and ensured smooth coordination among staff. ● Led junior team members and trained new employees on service standards. ● Managed VIP private dining rooms with high guest satisfaction results. ● Coordinated 50+ events with chefs, hosts, managers, and service teams. ● Managed up to 15 tables and served 40+ guests per shift efficiently. ● Achieved monthly sales targets through strategic upselling of premium items. ● Handled guest concerns professionally and maintained luxury service standards. ● Ensured compliance with hygiene, safety, and operational procedures. Le Petit Chef ● Assisted in leading dining operations for immersive luxury dining experiences. ● Guided staff during service and maintained smooth guest seating flow. ● Managed shared table seating of 20 guests per session. ● Supported wine sales with the sommelier team. ● Maintained excellent guest engagement and personalized service.