My name is Truong Huong Giang, a senior student majoring in Tourism Services and Travel Management at the University of Social Sciences and Humanities. With a strong interest in luxury hospitality and Front Office operations, I am eager to bring my service mindset, attention to detail, and passion for guest experience to The Reverie Saigon as a Front Office Trainee. My experience at TWG Tea has given me valuable exposure to personalized customer service in a luxury environment, where I learned to understand guest preferences, provide thoughtful recommendations, and maintain a high standard of service. In addition, as a member of the USSH Reception Team, I have gained hands-on experience welcoming VIPs, lecturers, and international delegates at university events, including the Gateway to ASEAN Conference 2024. These experiences have strengthened my communication, adaptability, and ability to remain professional in fast-paced guest-facing situations. With an IELTS 6.0 and a strong foundation in Hotel Management and Front Office Operations, I am confident in my ability to communicate effectively with guests and continuously learn in a professional hotel environment. I am particularly interested in The Reverie Saigon because of its distinctive luxury identity and commitment to delivering refined, personalized guest experiences. I would be grateful for the opportunity to learn from your Front Office team and contribute my enthusiasm, professionalism, and dedication to guest service at The Reverie Saigon. Thank you for your time and consideration. I look forward to the opportunity to discuss my application with you.