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N/A
Nhân viên
8 - 12 triệu
Quảng Ninh
N/A
N/A
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Hanoi Metropolitan University
Bachelor of Hospitality Management - Đại học
2020 → 2024
Kĩ năng
Kinh nghiệm làm việc
WAITRESS tại LEGACY YEN TU - MGALLERY
8/2024 → 7/2025 (10 tháng)
Việt Nam
Banquet Outlet: Took charge of tea break stations during large-scale meditation retreats (150–400 participants) and full-day meetings. Developed time management and multitasking skills, with a service- oriented mindset, attention to detail, task overview, effective teamwork, and small group leadership. Tho Quang Restaurant Outlet: Delivered exceptional service that consistently exceeded expectations across breakfast buffet, all-day dining in both European and Asian styles. Collaborated closely with teammates, supervisors, and other departments to ensure seamless coordination and maximize guest satisfaction. Strengthened skills in time management, attention to detail, task prioritization, and cross-functional teamwork in a fast-paced hospitality environment.
F&B ATTENDANT/ BUTLER tại HERITAGE CRUISEBINHCHUANCATBA-LUXGROUP
12/2025 → 8/2026 (8 tháng)
Việt Nam
Dedicated Butler Service: Served as the primary point of contact and companion for VIP guests throughout their cruise journey, delivering highly personalized 5-star service, anticipating individual needs, and ensuring discretion and elegance. Revenue Generation & Upselling: Proactively identified guest preferences to recommend and upsell premium onboard services, achieving a milestone of 50 million VND in beverage revenue per tour across 3 separate journeys through effective consultative selling. Exceptional Guest Experience & Retention: Built strong rapport with guests as a trusted advisor, maximizing satisfaction, personalizing their entire travel experience, and significantly enhancing retention rates.



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