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Ketan Gupta

Ketan Gupta

Hồ sơ 5 sao 29 Lượt xem hồ sơ

Nam, 18/05/1990, 36 tuổi

Bahrain

Cập nhật: 06/10/2026

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Thông tin liên hệ

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Toàn Quốc
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Buồng phòng

Giới thiệu bản thân

I am a dedicated and results-oriented Housekeeping Manager with over 12 years of experience in five-star international hotels across Bahrain, UAE and India, including Marriott International and Taj Group. I currently manage housekeeping operations at Ramee Grand Hotel & Spa Bahrain, with strong experience in team leadership, manpower planning, room readiness, quality control, guest satisfaction, inventory management and cost efficiency. My strengths include leadership, attention to detail, problem-solving, teamwork, adaptability and maintaining high standards under operational pressure. I have successfully improved room efficiency and guest-service quality through effective planning and quality-control practices. I am a responsible, flexible and service-focused professional who enjoys developing teams and improving operational standards. One area I continuously work on is further developing my knowledge of international hospitality practices and adapting to new operating environments.

Trình độ học vấn chuyên môn

Punjab Technical University

Bachelors in Hotel Management - Đại học

2008 → 2011

Completed a Bachelor's Degree in Hotel Management, developing a strong foundation in hotel operations, hospitality management, guest service, food and beverage operations, housekeeping and general hotel administration. The program provided the academic foundation for my subsequent career in international five-star hospitality.

Kĩ năng

Leadership Skill
inspection
planning
attention to detail
guest satisfaction
cost control
Team Management
Linen Management
PMS Opera

Kinh nghiệm làm việc

Guest Service Associate tại JW Marriott Chandigarh

12/2012 → / (13 năm 11 tháng)

Chandigarh, India

Supported premium-floor operations while maintaining high standards of room presentation and guest service within the Marriott International environment. Handled high-touch guest requests with a professional and service-focused approach. Prepared guest rooms and special room setups according to operational and guest requirements. Delivered high-end turn-down services and supported daily housekeeping operations while maintaining luxury hospitality standards.

Housekeeping Supervisor tại Taj Palace Hotel Dubai

5/2014 → 12/2013 (5 tháng)

Dubai

Supervised housekeeping operations across assigned floors while maintaining Taj Group luxury service and cleanliness standards. Oversaw the preparation and upkeep of VVIP suites, ensuring high standards of room presentation and guest readiness. Conducted room inspections and supported the team in maintaining required housekeeping quality standards. Provided on-the-job training and coaching to junior room attendants to improve service knowledge and operational performance. Supported daily task allocation and housekeeping operations to ensure smooth departmental workflow. This is directly aligned with your CV.

Housekeeping Supervisor tại Ramada Hotel and Suites, Amwaj Island, Bahrain

6/2017 → 6/2017 ()

Manama, Bahrain

Supervised daily housekeeping operations and shift activities, including room allocation, work distribution and monitoring of room readiness. Conducted final verification inspections of departure rooms to ensure cleanliness, presentation and required housekeeping standards. Coordinated with vendors and suppliers for guestroom amenities and outsourced laundry services. Supported daily manpower allocation, operational planning and service standards to ensure smooth and efficient housekeeping operations.

Multi Property Senior Housekeeping Supervisor tại The Westin and Le-Meridien City Centre Bahrain

11/2018 → 11/2018 ()

Manama , Bahrain

Supervised housekeeping operations across two premium Marriott International properties, The Westin and Le Méridien City Centre Bahrain. Coordinated daily housekeeping priorities and manpower requirements across both properties to maintain consistent cleanliness, presentation and brand standards. Worked closely with Front Office and Engineering to coordinate VIP arrivals, room readiness and deep-cleaning schedules. Conducted room inspections and supported teams in maintaining high standards of cleanliness and guest service. Assisted with staff coordination, operational planning and maintaining Marriott brand standards across both properties.

Assistant Housekeeping Manager tại Aloft Dubai Creek – Marriott International

11/2021 → 2/2021 (9 tháng)

Dubai

Managed daily housekeeping operations for a high-volume 300+ room property, supervising a multicultural team of 40+ associates. Ensured compliance with Marriott brand standards and supported successful internal and corporate brand audits. Improved room-turnaround productivity by 15% through effective use of Opera PMS operational metrics, helping reduce guest waiting times at check-in. Managed departmental inventory, including linen circulation, par levels and asset tracking. Coordinated daily manpower planning, room readiness, quality inspections and operational priorities to maintain efficient housekeeping performance. Maintained compliance with chemical safety procedures and housekeeping SOPs.

Housekeeping Manager tại Ramee Grand Hotel and Spa Bahrain

11/2024 → Hiện tại

Manama, Bahrain

Currently responsible for the overall Housekeeping and Laundry operations of a 166-key hotel with 7 F&B outlets. Lead and develop a multicultural housekeeping team while ensuring high standards of cleanliness, guest satisfaction and operational efficiency. Manage daily manpower planning, room allocation, inspections, room readiness, VIP requirements, linen and inventory control, housekeeping supplies and coordination with Front Office, Engineering and other departments. Improved operational room efficiency by 18% through roster restructuring and workflow optimization, and reduced guest-service complaints by 25% through proactive room inspections and quality-control procedures. Maintain brand standards, SOP compliance, staff training and departmental cost control.

Mong muốn về công việc

I am seeking a Housekeeping Manager, Executive Housekeeper or Assistant Executive Housekeeper position with a reputable international hotel group or established hotel. I am open to opportunities in Vietnam and other international destinations and am willing to relocate. I am looking for a professional work environment that values high service standards, teamwork, employee development and operational excellence. My salary expectation is negotiable based on the position, responsibilities and overall employment package, including accommodation, meals, transportation, medical benefits and other applicable benefits. I am open to both city hotel and resort opportunities and willing to take on new operational challenges.

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