Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Toàn Quốc
Tiếng Anh (Giỏi)
5 sao
Buồng phòng
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Punjab Technical University
Bachelors in Hotel Management - Đại học
2008 → 2011
Completed a Bachelor's Degree in Hotel Management, developing a strong foundation in hotel operations, hospitality management, guest service, food and beverage operations, housekeeping and general hotel administration. The program provided the academic foundation for my subsequent career in international five-star hospitality.
Kĩ năng
| Leadership Skill | |
| inspection | |
| planning | |
| attention to detail | |
| guest satisfaction | |
| cost control | |
| Team Management | |
| Linen Management | |
| PMS Opera |
Kinh nghiệm làm việc
Guest Service Associate tại JW Marriott Chandigarh
12/2012 → / (13 năm 11 tháng)
Chandigarh, India
Supported premium-floor operations while maintaining high standards of room presentation and guest service within the Marriott International environment. Handled high-touch guest requests with a professional and service-focused approach. Prepared guest rooms and special room setups according to operational and guest requirements. Delivered high-end turn-down services and supported daily housekeeping operations while maintaining luxury hospitality standards.
Housekeeping Supervisor tại Taj Palace Hotel Dubai
5/2014 → 12/2013 (5 tháng)
Dubai
Supervised housekeeping operations across assigned floors while maintaining Taj Group luxury service and cleanliness standards. Oversaw the preparation and upkeep of VVIP suites, ensuring high standards of room presentation and guest readiness. Conducted room inspections and supported the team in maintaining required housekeeping quality standards. Provided on-the-job training and coaching to junior room attendants to improve service knowledge and operational performance. Supported daily task allocation and housekeeping operations to ensure smooth departmental workflow. This is directly aligned with your CV.
Housekeeping Supervisor tại Ramada Hotel and Suites, Amwaj Island, Bahrain
6/2017 → 6/2017 ()
Manama, Bahrain
Supervised daily housekeeping operations and shift activities, including room allocation, work distribution and monitoring of room readiness. Conducted final verification inspections of departure rooms to ensure cleanliness, presentation and required housekeeping standards. Coordinated with vendors and suppliers for guestroom amenities and outsourced laundry services. Supported daily manpower allocation, operational planning and service standards to ensure smooth and efficient housekeeping operations.
Multi Property Senior Housekeeping Supervisor tại The Westin and Le-Meridien City Centre Bahrain
11/2018 → 11/2018 ()
Manama , Bahrain
Supervised housekeeping operations across two premium Marriott International properties, The Westin and Le Méridien City Centre Bahrain. Coordinated daily housekeeping priorities and manpower requirements across both properties to maintain consistent cleanliness, presentation and brand standards. Worked closely with Front Office and Engineering to coordinate VIP arrivals, room readiness and deep-cleaning schedules. Conducted room inspections and supported teams in maintaining high standards of cleanliness and guest service. Assisted with staff coordination, operational planning and maintaining Marriott brand standards across both properties.
Assistant Housekeeping Manager tại Aloft Dubai Creek – Marriott International
11/2021 → 2/2021 (9 tháng)
Dubai
Managed daily housekeeping operations for a high-volume 300+ room property, supervising a multicultural team of 40+ associates. Ensured compliance with Marriott brand standards and supported successful internal and corporate brand audits. Improved room-turnaround productivity by 15% through effective use of Opera PMS operational metrics, helping reduce guest waiting times at check-in. Managed departmental inventory, including linen circulation, par levels and asset tracking. Coordinated daily manpower planning, room readiness, quality inspections and operational priorities to maintain efficient housekeeping performance. Maintained compliance with chemical safety procedures and housekeeping SOPs.
Housekeeping Manager tại Ramee Grand Hotel and Spa Bahrain
11/2024 → Hiện tại
Manama, Bahrain
Currently responsible for the overall Housekeeping and Laundry operations of a 166-key hotel with 7 F&B outlets. Lead and develop a multicultural housekeeping team while ensuring high standards of cleanliness, guest satisfaction and operational efficiency. Manage daily manpower planning, room allocation, inspections, room readiness, VIP requirements, linen and inventory control, housekeeping supplies and coordination with Front Office, Engineering and other departments. Improved operational room efficiency by 18% through roster restructuring and workflow optimization, and reduced guest-service complaints by 25% through proactive room inspections and quality-control procedures. Maintain brand standards, SOP compliance, staff training and departmental cost control.



Zalo