F&B Attendant tại Hotel Nikko Sai Gon

5/2018 → 5/2022 (4 năm )

Hồ Chí Minh

• Assisted customers with inquiries, introduced menu items, and communicated promotional offers to enhance their dining experience. • Handled incoming calls and managed restaurant and lounge reservations with professionalism and accuracy. • Addressed customer feedback and complaints, ensuring timely resolution and appropriate reporting. • Took guest orders and delivered in-room dining services in accordance with hotel standards and procedures.