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Lê Phú An

Lê Phú An

Hồ sơ 5 sao bạc 15 Lượt xem hồ sơ

Nam, 17/06/1995, 31 tuổi

Tổ 8, Ấp cống tre, xã kiên bình ,Kiên Lương , An Giang

Cập nhật: 17/10/2026

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Kiên Giang
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Tiền sảnh
Lĩnh vực
Resort/ Khu Du lịch

Giới thiệu bản thân

Hospitality professional with over 3 years of experience in front office operations at a 5-star resort environment. Proven ability to manage guest relations, handle high-pressure situations, and maintain service excellence during both peak and overnight shifts. Seeking to contribute as a Front Desk Supervisor.

Trình độ học vấn chuyên môn

Kĩ năng

Kinh nghiệm làm việc

Guest Service Agent tại Premier Residences PQ Emerald Bay

9/2018 → 12/2020 (2 năm 2 tháng)

Việt Nam

 Participated in the pre-opening phase of the hotel, including preparation of Front Office operations, setting up working procedures, checking facilities and equipment, and supporting the team in preparing for the hotel's opening.  Supported pre-opening activities by testing Front Office systems, procedures, guest services, and operational processes before the official opening.  Coordinated with other departments during the pre-opening period to ensure smooth hotel operations and readiness for guest arrival.  Handled incoming calls and provided guests with accurate information and assistance.  Consulted and assisted guests with membership registration and benefits.  Supported the team in handling guest profiles and completing tasks assigned by the Manager.

Front Office Supervisor tại The Mira Hotel

1/2021 → 12/2021 (10 tháng)

NN

 Supervised and supported the Front Office team in daily operations.  Assigned daily tasks and monitored team performance to ensure smooth operations.  Handled guest complaints, special requests, and operational issues professionally.  Coordinated with Housekeeping and other departments to ensure rooms and services were ready for guests.  Trained and supported new employees on Front Office procedures and hotel service standards.  Assisted the Front Office Manager with reports, guest feedback, and daily operational matters.  Ensured compliance with hotel policies, procedures, and service standards.

Digital Age Dental Laboratories, Ltd (USA) - Translator tại NA

3/2022 → 5/2026 (4 năm 2 tháng)

USA

 Received customer orders and accurately entered customer information into US and Vietnam systems.  Translated doctors' orders and technical instructions from English into Vietnamese for production.  Communicated with customers via email regarding technical issues, solutions, and recommendations.  Provided customer care by monitoring, checking, and responding to customer inquiries and problems.  Coordinated with relevant teams to resolve issues and ensure customer satisfaction.

Mong muốn về công việc

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