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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Toàn Quốc
N/A
5 sao
Buồng phòng
Giới thiệu bản thân
Trình độ học vấn chuyên môn
MEKONG UNIVERSITY
TourismandTravelManagement - Đại học
2021 → 2025
With a strong background incustomer service and hospitality management, I’ve honed my skills in communication, event organization, and cultural understanding. These skills make me well-suited for a career in hotel management.
Kĩ năng
Kinh nghiệm làm việc
Housekeeping Coordinator tại Six Senses Con Dao
10/2022 → 3/2023 (4 tháng)
Con Dao
• Actasthecommunicationlinkbetweenthehousekeepingdepartmentand other hotel departments to ensure smooth operations. • Assign cleaning tasks, track room status, and update the housekeeping system in real time. • Coordinate with the front o ce to prioritize room cleaning for guest arrivals, VIPs, and special requests. • Handle guest requests related to housekeeping, such as additional amenities, laundry services, or special room arrangements. • Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure timely restocking. • Order and prepare housekeeping supplies: Track stock levels, place orders for linens, toiletries, cleaning chemicals, and other housekeeping essentials to ensure consistent availability. • Report and follow up on maintenance issues with the engineering department to maintain room quality. • Assist in training new housekeeping sta and ensuring service standards are met.
Housekeeping Supervisor tại Hiive By Fusion Binh Duong
4/2023 → 4/2024 (1 năm )
Binh Duong
• Inspected incoming supplies to ensure quality standards. • Set up housekeeping operations for pre-opening phase. • Supervised room cleaning and team task assignments. • Monitored inventory and reported stock levels.
Senior Housekeeping Supervisor tại Hiive by Fusion Binh Duong
4/2024 → Hiện tại
Bình Dương
• Supervise and assign daily tasks to housekeeping sta , ensuring e ciency and compliance with standards. • Inspect guest rooms, public areas, and back-of-house areas to maintain cleanliness and proper functioning of equipment. • Train, guide, and support Housekeeping interns- New sta on procedures, skills, and service standards. • Handle special guest requests, complaints, or feedback related to housekeeping services. • Manage linen, chemicals, and housekeeping supplies; propose orders as needed. • Ensure compliance with safety regulations, re prevention, and hotel policies. • Oversee periodic performance assessments for Housekeeping interns, Housekeeping Sta and Housekeeping supervisors. • Establish periodic cleaning plans for public areas and guest rooms, and manage the housekeeping sta roster.



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