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Lưu Quốc Huy

Lưu Quốc Huy

Hồ sơ 5 sao vàng 26 Lượt xem hồ sơ

Nam, 09/02/2002, 24 tuổi

20/24A Nguyễn Ngọc Nhựt,P Phú Thọ Hòa

Cập nhật: 28/10/2026

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Trung bình)
Quy mô công ty lớn nhất từng làm
10 - 24
Công việc mong muốn
Vui chơi & giải trí

Giới thiệu bản thân

Customer service professional with experience across customer care, telesales, hospitality, and payment reminders. Strong communication, customer issue resolution, and teamwork skills. Seeking a Customer Service Representative or Customer Consultant role, with a long-term goal of progressing into team leadership and helping improve service quality and operational efficiency.

Trình độ học vấn chuyên môn

Ly Tu Trong College

Applied Informatics - Cao đẳng

2017 → 2020

Kĩ năng

Customer service & customer care
Telephone communication
Product consultation & telesales
Team collaboration
Cash handling & inventory
Microsoft Word & Excel
Complaint handling

Kinh nghiệm làm việc

Customer Service Representative tại Kim Cuong Media Joint Stock Company

2/2021 → 3/2021 ()

TPHCM

• Answered incoming customer calls through the call center. • Provided information and answered questions from customers using or considering Viettel telecommunications services.

Customer Service Representative tại Nam Thang Investment and Development Joint Stock Company

12/2021 → 1/2022 (1 tháng)

TPHCM

• Identified potential customers, advised them on products, and supported sales. • Maintained contact with existing customers and provided follow-up care.

Waiter / Service Staff tại VIVA STAR Coffee, Binh Tan

5/2022 → 1/2023 (8 tháng)

TPHCM

• Served customers, communicated with them during their visits, and handled bills.

Customer Care – Telesales tại Bellsystem24 Vietnam

3/2023 → 9/2023 (6 tháng)

TPHCM

• Used company-provided customer data to contact customers and support existing UOB credit cardholders. • Answered customer questions and participated in weekly team meetings to discuss policy updates and share knowledge.

Customer Care – Telesales tại Bellsystem24 Vietnam

3/2023 → 9/2023 (6 tháng)

TPHCM

• Used company-provided customer data to contact customers and support existing UOB credit cardholders. • Answered customer questions and participated in weekly team meetings to discuss policy updates and share knowledge.

Barista / Shift Supervisor Oscar Coffee tại Oscar Coffee

9/2023 → 1/2026 (2 năm 4 tháng)

TPHCM

• Prepared beverages and served an average of 100–150 customers per shift, maintaining consistent quality and fast service during peak hours. • Recommended menu items and handled customer requests and complaints, supporting positive reviews and repeat business. • Helped train new employees in beverage preparation and service procedures. • Handled cashier duties and daily inventory checks while following food hygiene and safety standards. • Supervised shifts when the manager was absent, coordinated staff tasks,

Fee Reminder Agent tại Concentrix Vietnam

8/2026 → 10/2026 (1 tháng)

Hồ Chí Minh

• Contacted customers to remind them of credit card fees and loan payments. • Followed up with customers and provided support after payments were made. • Maintained daily call performance and call quality standards. • Worked with colleagues and the team leader to improve team performance

Mong muốn về công việc

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