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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Nhân viên
12 - 20 triệu
HCMC
Tiếng Anh (Trung bình)
10 - 24
Vui chơi & giải trí
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Ly Tu Trong College
Applied Informatics - Cao đẳng
2017 → 2020
Kĩ năng
| Customer service & customer care | |
| Telephone communication | |
| Product consultation & telesales | |
| Team collaboration | |
| Cash handling & inventory | |
| Microsoft Word & Excel | |
| Complaint handling |
Kinh nghiệm làm việc
Customer Service Representative tại Kim Cuong Media Joint Stock Company
2/2021 → 3/2021 ()
TPHCM
• Answered incoming customer calls through the call center. • Provided information and answered questions from customers using or considering Viettel telecommunications services.
Customer Service Representative tại Nam Thang Investment and Development Joint Stock Company
12/2021 → 1/2022 (1 tháng)
TPHCM
• Identified potential customers, advised them on products, and supported sales. • Maintained contact with existing customers and provided follow-up care.
Waiter / Service Staff tại VIVA STAR Coffee, Binh Tan
5/2022 → 1/2023 (8 tháng)
TPHCM
• Served customers, communicated with them during their visits, and handled bills.
Customer Care – Telesales tại Bellsystem24 Vietnam
3/2023 → 9/2023 (6 tháng)
TPHCM
• Used company-provided customer data to contact customers and support existing UOB credit cardholders. • Answered customer questions and participated in weekly team meetings to discuss policy updates and share knowledge.
Customer Care – Telesales tại Bellsystem24 Vietnam
3/2023 → 9/2023 (6 tháng)
TPHCM
• Used company-provided customer data to contact customers and support existing UOB credit cardholders. • Answered customer questions and participated in weekly team meetings to discuss policy updates and share knowledge.
Barista / Shift Supervisor Oscar Coffee tại Oscar Coffee
9/2023 → 1/2026 (2 năm 4 tháng)
TPHCM
• Prepared beverages and served an average of 100–150 customers per shift, maintaining consistent quality and fast service during peak hours. • Recommended menu items and handled customer requests and complaints, supporting positive reviews and repeat business. • Helped train new employees in beverage preparation and service procedures. • Handled cashier duties and daily inventory checks while following food hygiene and safety standards. • Supervised shifts when the manager was absent, coordinated staff tasks,
Fee Reminder Agent tại Concentrix Vietnam
8/2026 → 10/2026 (1 tháng)
Hồ Chí Minh
• Contacted customers to remind them of credit card fees and loan payments. • Followed up with customers and provided support after payments were made. • Maintained daily call performance and call quality standards. • Worked with colleagues and the team leader to improve team performance



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