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Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
25 - 99
Khác
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Service Captain tại Zumwhere - Modern Izakaya
5/2021 → 5/2022 (1 năm )
HCMC, Vietnam
Anticipate any unexpected guest need and react promptly and tactfully. Maintain a thorough knowledge of menu items, special selections to offer recommendations and answer customer inquiries Assist Restaurant Supervisor on training new employees to implement restaurant brand standard & SOPs Monitoring stock level and reordering supplies when necessary Coordinate banquet event of 200 guests to ensure smooth workflow
Restaurant Supervisor/ Personal Assistant to F&B Manager tại Zumwhere - Modern Izakaya
5/2022 → 6/2024 (2 năm 1 tháng)
HCMC, Vietnam
Ensuring shift opening & closing procedures, daily checklists Coordinate the team of 30 FOH staffs to ensure exclusive dining standard & service procedures Be able to work under pressure within fast-paced environment Staff scheduling, assign duties and work stations to employees, handling new staff’s training procedures Resolve customer complaints in professional manner Assist the Restaurant Manager in recruiting, interviewing, supervising employees Conduct inspection of restaurant to ensure hygiene and sanitation standard Control, manage payment process and reasonable restaurant expenses Control F&B stock level, equipment and restock in timely manner Follow & complete administrative tasks: Daily sales report, accounting, personnel (HR), promotion campaign,... Support in organizing unique F&B events, menu introductions, wine tasting events Coordinate internal meeting agenda, record meeting minutes
Restaurant Supervisor tại YEN Sushi & Sake Pub
8/2024 → 8/2026 (2 năm )
HCMC, Vietnam
Supervise team of 20 FOH members to ensure smooth operation and high quality standard Monitor restaurant operations to ensure compliance with hygiene and sanitation standard Train new employees of ability and skills, assign duties in proper checklist Manage stock level, reduce unnecessary expenses and minimize wastage. Provide exceptional customer service by promptly responding to and resolving guest enquiries. Effectively work in fast-paced environment



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