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Từ 3 đến 5 năm
Nhân viên
12 - 20 triệu
Hà Nội
Tiếng Anh (Khá)
5 sao
Kinh doanh & tiếp thị
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Blue Mountain International Hotel Management School
Bachelor of Business - Đại học
2021 → 2024
- Candidate for Three-Pillar philosophy - Term 1 2023 - Mentoring Scholarship Student
Kĩ năng
Kinh nghiệm làm việc
Commercial Administration Coordinator tại Hilton Sydney
6/2025 → 9/2025 (3 tháng)
Sydney
- Providing administrative and operational assistance across all sales, revenue and marketing functions by the highest level. Including maintaining project trackers, filing systems, contracts, invoices, and department documentation - Handle general enquiries and liaise with internal teams and external stakeholders professionally. Support the commercial team with reporting, performance tracking, and lead follow-ups. - Coordinate client site inspections and ensure all collateral is prepared and professionally presented.
Sales Coordinator tại Hilton Sydney
9/2025 → 7/2026 (9 tháng)
Sydney
- Execute daily sales operations by providing administrative support such as data entry, distributing invoices, tracking activities in Salesforce, and maintaining records to support smooth team functioning. - Assist with sales documentation and reporting prepare contracts, proposals, RFP responses, client call summaries, and compiling booking and loyalty reports. - Identify and qualify new business leads by researching, locating, and assessing unmanaged and prospective accounts to develop a robust pipeline. - Foster collaborative relationships by working closely with Hilton Worldwide Sales team, clients, and hotel partners to discover and qualify new opportunities, conduct discovery calls, and deliver customized solutions. - Support special projects and events by participating in departmental initiatives, customer engagement activities, meetings, and conferences as needed.
Reservations Sale Specialist tại Capella Sydney
9/2024 → 1/2025 (4 tháng)
Sydney
- Fully knowledge of OPERA Cloud - In-depth comprehension and coordination of reservation differences (wholesales, cooperation, third party, leisure) - Answer the telephone in accordance with the hotel's standard - Supporting and assisting a team member in their role as a Department Learning Coach.
Resevations Supervisor tại Capella Sydney
1/2025 → 6/2025 (5 tháng)
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- Supervise a team of reservation agents to ensure accurate and efficient room bookings for VIP guests, groups, and corporate accounts. - Communicate with the Sales teams to oversee bookings and guarantee the seamless implementation of room allocations associated.
Front Desk Agent tại The Darling at The Star
9/2023 → 5/2024 (7 tháng)
Sydney
- Provide assistance during guest registration and departure. - Answered phone calls promptly and knowledgeable, ensuring complete and accurate information by following Forbes Standard. - Full knowledge of the OPERA V5 - Ensure individual KPIs are satisfied and energetically contribute to team targets, activities. - Provided accurate daily accounting procedures and handling of cash and eftpos payment methods.
F&B Attendant tại Sofitel Darling Habour
5/2022 → 8/2023 (1 năm 3 tháng)
Sydney
Followed overall fine dining procedures, sequence of services. Managed multiple tables and guest interactions while delivering a 5-star quality dining experience for guest including VIP members.



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