An extremely self-motivated candidate, open minded, positive attitude who loves to be challenged to explore the world and moreover to find her limit. She loves sports, travel and interesting cultures... Great experiences through out many lonely trekking trips which have been planned by her own to China, Hong Kong, Japan, Burma… Especially, the last longest trip was in a few countries in Europe. Adventures are increasing her skills in planning, organizing and making decisions. Of course, including abilities to work effective independently, quick to interaction in high pressure and multi - disciplining environment to achieve her goal. One of her exceptional capability that easy to coordinate with many different coworkers in the world, for example during work abroad term and few years used to be a bar manager in professional Western bar lounge.

Bachelor/ Food Technology

- Time management - Hospitality industry - Good in planning and organizing - Multi-tasking ability - Team work/Team leadership - Ability work independently under high-pressure environment - Good communication skills - Creative thinking - Open minded - Positive attitude - Solving problems skills

Previous experiences: 2017 to Recent *** Eco Beach resort Phu Quoc – Assistant Manager It’s really interesting in working in an extremely beautiful and relaxing environment at the resort. Unforgettable experiences with the wonderful sea sight of beach bar/ restaurant, of course impressive sunset every day. Key responsibilities: _ Assist F&B manager to improve the quality of service and revenue. _ Responsible for Beach bar/ Restaurant daily business operations be under-control and supervision of staff, stock management and control, menu planning, training and development of the bar team and service team to build a great team and run this fantastic venue. _ Empowers employees to provide excellent customer service, maximize guest satisfaction in the resort let’s them feel free and comfortable same as being home while staying in and using F&B or entertainment services. _ Interacts with guests to obtain feedback on product quality and service levels. _ Take action to address customer needs and strive to exceed customer expectation. _ Emphasizes guest satisfaction during all briefings and focuses on continuous improvement. _ Review comments on cards or on Tripadvisor then send feedback to individuals in an effort to improve service performance. _ Reset up both bar areas at main restaurant and beach restaurant, maintain hygiene in high standard as well as possible. _ Oversee the bar display to maximize functionality and attractiveness _ Check stock is correctly rotated and stored to reduce wastage, make sure that storage have enough stocks for daily bussiness and everything must be well prepared for big events such as parties of X'Mas and New Year's Eve. _ Implement cost control measures to maximize sales and revenue _ Organize promotion activities such as "Happy SUNDOWNER" _ Assists servers on the floor during peak periods. _ Determines necessary short training courses to accomplish goals and ensure that staff has enough soft skills to perform their job efficiently. _ Implement health and safety requirements within the workplace. May 2015 to November 2016 ***Galaxy Entertainment Group – Macau – Bartender: During the time working abroad in a five stars Galaxy hotel in Macau I've learnt a lot of valuable experiences. Nowaday, it became my interest to work abroad and explore the whole new world, great travel experiences alone in many countries. Key responsibilities: _ Supported Operation Manager to set up the bar at the opening of a new VIP club _ Welcoming, acknowledging and greeting guests who come to the bar and dining room _ Mixing and serving alcoholic or non-alcoholic beverages to customer _ Ensuring that the bar is always well prepared stocks with a wide selection of wine and spirits _ Maintain hygiene at working area in good conditions _ Checking daily weekly monthly inventory, _ Helping and training for new staffs _ Supporting cashier, waiters. December 2012 to April 2015 ***Vesper Gourmet Lounge – Saigon – Bar Manager: That was a great time to work in Vesper. A good opportunity to challenge myself as a youngest bar manager who set up the bar at the beginning. I had a wonderful time to meet and talk to a lot of kind, nice and extremely special guests here. Then we became good friends until now. It's one of my honor and precious awards! Key responsibilities in Dining room + Bar area: _ Support General Manager (Chef owner) for supervising daily restaurant operation, assist with menu planning. _ Manage and solve problems behind the bar, customer complaint. _ Advising guests on their choice of champagnes, spirits, beer, cocktails, included food. _ Monitoring the intake of a alcohol by customers, and prohibiting the sale of alcohol to those who are intoxicated and lost their control. _ Maintaining sanitation standards and assisting servers and hosts on the floor during peak meal periods; take good care of the guests through daily stories as friends, striving to continually improve guest and associate satisfaction and maximize the financial performance. _ Prepare and set up reservations, private birthday, farewell party or big events such as a donation organization of Library Project "Beer for books" _ Determining training needed to accomplish goals, then implementing plans. _ Contact directly to suppliers in emergency case, control stocks, storage, inventory reports in good mood. _ Closing the bar at the end of the working day by switching lights off and ensuring that the building is clocked and secure. October 2011 to December 2012 ***Subway Restaurant – Saigon – Assistant Store Manager: Represented store manager to manage and solve all operation problems in the store such as: _ Responsibilities in sale, revenue, cash, banking deposit. _ Daily, weekly, monthly sale and inventory reports. _ Promote abilities in up selling skills, customer service knowledge for staff. _ Control stocks, storage, purchasing. _ Working schedule _ Opening, closing and cleaning the whole store including equipments. December 2009 to June 2011 ***Cepage Wine Bar and Restaurant – Saigon – Bartender: The first exciting job as a bartender at an international working environment. I’ve been trained by an Austrian Mixologist, step by step learn how to make cocktails, widen knowledge about hospitality, wine, spirits, cocktails... Key responsible for working in close cooperation with the waiters and restaurant manager to service food and beverages to guests at the bar: _ Setting up the bar, side section, side tables, and display at the star of the day _ Look after and safety of drinking customer while they are standing at the bar.

The more challenging, the more exciting job... I'd like totally to burn and contribute my passion, effort to build and grow up together with an active team in an international reputation company with excellent profile for a long term. Opportunities to develop personal skills and improve experiences.