Marketing tại Freelancer

1/2018 → Hiện tại

Hội An, Quang Nam Province, Vietnam

- Is responsible for implementing an effective web marketing and communication plan at hotel level in order to drive online traffic and maximize online distribution channel. - Have extensive experience with Internet marketing channels like display advertising, social media, email marketing, SEO and PPC. - Build an inbound marketing plan

Nhân Viên tại KOI Resort & Spa Hoi An

1/2018 → Hiện tại

Hội An, Quang Nam Province, Vietnam

- To ensure the guests are satisfied. - Front desk aghent performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, saleperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. - Conduct duties in a courteous, safe and effcient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained on a consistent basic

Nhân Viên tại Hoi An River Green Boutique Hotel

6/2017 → 1/2018 (7 tháng)

Hội An, Quang Nam Province, Vietnam

Reception - Welcome, take care of guests, and prepare for arrivals and departures procedure. - Check guest’s booking information, and make sure for fully and exactly updated booking requests. - Prepare document and contract for guest who will come tomorrow. - Update hotel information. - Take notes some request and uncompleted problems into log book and hand over for the next shift. - Deal with guest’s requests and complaints. - Maintains cashier float and ensures accurate daily report of all money receied - Check and make sure hygienic and safe workplace. - Complete tasks from manager at the end of shift. - Update and report receptionist’s work - Conduct the report for the financial accounting deparmant at the end of shift.

Nhân Viên tại Karma Group

8/2016 → 8/2017 (1 năm )

Hội An, Quang Nam Province, Vietnam

Assist Sales and Marketing Director in reaching the targeted goals of the Hotel as defined in the marketing plan. To lead and manage the Public Relations Function of the Hotel through the development and implementation of successful strategies that are market-focused, supportive of Sales & Marketing plans and in line with both Company and Hotel Mission and Vision. To keep all media sources informed of relevant events that place the hotel and its name in the public eye as a market leader, therefore maintaining a link between the Hotel and the press within the local community.

Nhân Viên tại Hoi An Roastery, Salesperson

3/2015 → Hiện tại

Hội An, Quang Nam Province, Vietnam

Hoi An Roastery, Salesperson, waiter Mar, 2015 - Jul, 2016 - Introduce and sell different types of coffee for tourists, especially foreigners. - Be responsible for guest’s order for drinks or other services in the restaurant. - Recommend/advise tourists to good places for shopping or accommodation, hotel, spa … - Take care of guests

• -The staff was praised by the customer (3 consecutive times)

12/2019

• - Good employees are nominated by customers(3 consecutive times)