Học hỏi nhanh Làm việc nhóm tốt

Cử nhân Tài chính - Ngân hàng

• Strong communication and teamwork skills • Always thriving for excellence and focusing on building good customer relationships • Detailed-oriented, self-motivated and willing to learn • A quick learner with great adaptability • Being responsible, service-minded, well organized, and always passionate in building a long-term career in hospitality industry

Victory Hotel August 2016 – August 2017 Reception • Proceeding check-in/check-out procedures on a daily basis in Smile system • Coordinating with housekeeping to ensure room set-ups as requested • Providing excellent customer services anytime guests contact front desks for helps • Introducing products and services offered at the hotel to facilitate guests’ stays • Answering enquiry calls regarding room rates, room types and room arrangement • Performing Night Audit A&Em Corner Sai Gon Hotel September 2017 – Now Reception • Proceeding check-in/check-out procedures on a daily basis in Smile system • Coordinating with housekeeping to ensure room set-ups as requested • Providing excellent customer services anytime guests contact front desks for helps • Introducing products and services offered at the hotel to facilitate guests’ stays • Performing upsells whenever possible • Answering enquiry calls regarding room rates, room types and room arrangement • Performing Night Audit

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