Sales Admin tại HOI AN TOURIST HOLDING COMPANY

9/2018 → Hiện tại

Thành phố Hồ Chí Minh, Hồ Chí Minh, Việt Nam

From Nov 20th , 2014 - Aug 31st ,2018: Waitress/ Admin staff - F&B at the Caravelle Saigon 1. Waitress: - Duties and responsibilites: Wedding, Tea Break, Cocktail, Western, Buffet.. - Set up restaurant - Welcome guests with warmth - Take order - In charge buffet - Pick up seafood - Go around to invite juice/ cocktail - Serve customers considerate and thoughtful - To meet the other requirements of the customer - Give customers the best services - Handle complaint of customers 2. Admin staff: - Answer the phone and consult customers on the phone - Receive and reply incoming/ outgoing mail - Arrangements and adjustments outlets roster weekly on system - Make monthly taxi report/ flowers report - Making of casual labor salary three times a month - Combine rosters of all outlet send to FBD for approval & update roster on Cadena system - Submit and collect documents for HOD’s approval/ to update on organization chart - Collect and copy training record weekly & submit to HR - Set up and maintain files, records, correspondence report - Record interview results/ take picture for new staff - Other tasks as requested From Sep 04th , 2018 - Present : Sales Administrator at Hoi An Tourist Holding Company - Sales & Marketing Head Office in HCM - Answer the phone and consult customers on the phone - Receive and reply incoming/ outgoing mail - Making of contract & updating promotion of 02 property (Hoi An Historic Hotel & Hoi An Beach Resort) to Travel Agents - Update Allotment & Black Out Day of 02 property (Hoi An Historic Hotel & Hoi An Beach Resort) to Travel Agents - Making of salary and quality assessments for employees Sales once a month - Follow up annual leave for employees Sales - Prepare estimated, proposal for advance, proposal for payment for go on business and for the monthly expenses - Making of request to pay for the monthly expenses of Marketing Dept - Follow up, update barter contract, making of request to pay for barter contract - Inform of monthly meeting schedule for relevant departments - Summary of weekly reports, monthly reports, quarterly reports, yearly reports - Booking air ticket, vehicles,.. for go on business - Scan and save important contract, papers,.. - Translation of invoices, contracts,.. - Management incoming and outgoing documents at office - Printing and export vouchers to games winners, to potential partners approved by Boss - Responsible for sending mail/ goods by post, order drinking water, buy phone cards and monthly expenses for office

Lê Thị Ái Hoa - Senior F&B Secretary

Khách Sạn Caravelle

hoa.le@caravellehotel.com