I am a positive, enthusiastic and hard-working person who enjoy meeting people and learn new things. Given the opportunity, I would apply myself with enthusiasm to all tasks, ensuring that I get the job done efficiently.

Economics Bachelor - Hospitality Management - Da Nang University of Economics

- Interpret and speak english proficiently (TOEIC 750) - Be expert at Microsoft Office (Word, Excel, Power Point) - Good at Some hotel software: TAS (HR software), FAST, SAP (Accounting), BMS - Other skills: Customer services, Team work, Working under pressure, Communication.

1. RESERVATION AGENT - NEW ORIENT HOTEL DA NANG (12/2017 – NOW) - Process reservations by email, telephone, or central reservation systems from the sales office, online travel agents, travel agents and prepare letters of confirmation. - Know the selling status, rates, and benefits of all packages plans as well as the credit policy of the hotel and how to code each reservation. - Create and maintains reservation records by date of arrival and alphabetical listing. - Handle daily correspondence. Communicate all reservation information to the front desk. - Respond to guests’ inquiries, special request. - Make reservation reports and report to General Manager. 2. KITCHEN COORDINATOR - VINPEARL DA NANG RESORT AND VILLAS (12/2016 – 05/2017) - Coordinate all Kitchen work and report to Executive chef. - Answer phone calls, emails and coordinate with suppliers as well as related departments. - Make Kitchen Purchasing Requisition, Purchasing Order. - Make timesheet, control clearance leave and annual leave of department. - Arrange meetings, daily schedule for Executive Chef. - Interpret all Kitchen documents, reports, emails for Executive chef. - Make reports and other HR work of department. 3. RETAIL ATTENDANT (TRAINEE) - INTERCONTINENTAL DANANG SUN PENINSULA RESORT (05/2016 – 08/2016) - Communicate efficiently with guests, introduce products and upsell the customers. - Work with the MICROS, POS. - Make report about retail procedures and results. 4. RECEPTIONIST (TRAINEE) - HAWAII HOTEL (03/2016 – 04/2016) - Welcome visitors and making sure they were comfortable and looked after. - Support the procedures of check-in, check-out, etc.

Looking for Reservation/Sales/Secretary/Coordinator position. Location: Đà Nẵng Full time job Salary: Negotiation