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Từ 1 đến 3 năm
Giám sát
Thỏa thuận
Tiếng Anh (Khá), Đức (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Supervisor Restaurant tại Urban Kitchen + Bar
4/2019 → 8/2019 (4 tháng)
Ho Chi Minh City, Vietnam
- Serve Customers with high standards of customer care at all time - Contribute to team meeting and staff appraisals - To Be Involved in staff training to include health and safety, food hygiene and operation procedures - To collect, report and action all customer feedback in order to continually improve the business - Report all incident and accident as per legislative - Take care Food and Drinks consistently with highest quality before delivery on the table - Dealing with difficult customers and solve customer complain with skill. - Training and motivating staffs with a warm way - Be responsibility all stuff in front house and report every single day. - Give fee to the customers good memorizes when the leave. - Support Manager on organizing and running smoothly all the operations belonging F&B. - Support Manager on building SOP. - Check daily that all the checklists are followed by all the employee. - Check all the schedule are adequate for business needs. - Collaborate with Operation Manager and Head Bar providing inputs and ideas for promotions and events. - Following cash handling policy and procedures. - Assisting the Operation Manager to maintain safe, secure and heathy environment by establishing, following, and enforcing sanitation standards and procedures as well as food safety. - Following all the policies and procedures of the Company to ensure operations standards are consistent. - Maintaining a high standard of personal hygiene and body language all the times. - Ensure the cost. - Check the storehouse and ensure the goods to meet the customer requirements. - Monitor goods and quality assurance of food hygiene. - Analysis of food and beverage statistics through sales systems.
Supervisor Restaurant tại Brotzeit Restaurant
11/2017 → 3/2019 (1 năm 3 tháng)
Ho Chi Minh City, Vietnam
- Responsibilities of supervising all front of house and back of house operations of the restaurant - Perform restaurant opening and closing activities and organize management of repair and maintenance issues - Collaborate with manager to review all employee performance and provide training to increase all performance and monitor all guest requests efficiently to achieve all customer objectives. - Interview, hire and train new employees to work in different positions at the restaurant and promoting employees in an organization. - Engage customers is positive dialogue to ensure return business and take and resolve any complaints from them - Assist restaurant managements in developing and implementing core business - Perform any other duties which may be assigned by the management from time to time. - Keep track of inventory and order supplies as needed - Scheduling Work and Activities of staffs - scheduling events, programs, and activities, as well as the work of others. - Monthly & yearly reports to Management - Other tasks concerning the day-to-day operations and support to other departments if need
Self-employment tại Coffee & Pub
12/2016 → 10/2017 (10 tháng)
Ho Chi Minh City, Vietnam
- Together with my friend, we opened coffee shop and pub - Besides that, I also design the shirt is hand painted for selling overseas
Service and Supervisor tại Suan Long Restaurants
2/2016 → 10/2016 (7 tháng)
Zürich, Switzerland
Supervisor duties: - Control And coordinate all activities to ensure that The guest satisfaction and financial objectives based on given objectives by Manager. - Deal with special guest requests and complains. - Handled phone call, and in charged for daily reservation. - Trained new internship students in performing practical service rules correctly. - Develops subordinate hosts based on the direction of Manager. - Responsible in keeping Restaurant property safe and secure. - Check the restaurant before and after running, service procedures, make sure for standards of cleanliness and hygiene. Service duties: - Served Tagesmenü (quick service). - Took phone call, arrange booking, set up table as guest required. - High Class service (à la carte menu). - Take order and Serve the food.
Service tại Suan Long Restaurants
2/2015 → 9/2015 (7 tháng)
Zürich, Switzerland
Duties: Morning shift: - Open the restaurant: Open the light, Clean the floor and table - Served Tagesmenü (quick service) - Prepare Buffet station - Take order and Served food Night shift: - Took phone call, arrange booking, set up table as guest required. - Close and clean buffet station - Clean the glass and bar
Service and Kitchen tại BEBBIS Restaurant
2/2014 → 9/2014 (7 tháng)
Interlaken, Switzerland
Duties: Morning shift: - Served Tagesmenü (quick service) - Helped kitchen in preparation - Served for Group Night shift: - Take phone call, arrange booking, set up table for Tourist Group. - À la carte menu
Idea Development tại Vietnamese Advertisement Company
11/2010 → 10/2012 (1 năm 10 tháng)
Ho Chi Minh City, Vietnam
Duties: - Create ideas for event. - Contact to journalist and celebrity for new event. - Collect photo from Photographer. - Make trailer and banner and posters for new event



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