Cử nhân Đại học - chuyên ngành Quản trị Kinh doanh Du lịch và Dịch vụ

+ Typing : 60 wpm + Expert in Microsoft Office + Using Newway PMS + English: Communicating: Fluently + Writing : Good + Time Management + Problem solving + Presentation + Communication

* 01/2018 – Now: Working as Sales Manager at Hoi An Eco Lodge & Spa, Cẩm Thanh Ward, Hoi An City. Job descriptions: - Build plan sales strategy and implement tactics to achieve budget. - Build factsheet , room rate, contract.. for TA , OTA , Corp.. - Set up, manage the OTA system to make sure room categories, room rate and promotion properly. - Follow and answer feedback , review, complaints of Guests on the OTAs and Tripadvisor. - Handle Hotel’s Fanpage and website, writing to updating regularly. - Make sales call and the appointment with TAs. - Connecting with others Departments to take care Guests. * 09/2017 – 12/2017: Working as Sales Manager at Crystal Hotel, 204-206 Ho Nghinh St, Da Nang City. * 01/2016 – 08/2017 : Working as a Sales Executive at Sea Castle 2 Hotel ( SUNDC Hotel old), 45 Ha Bong St, Da Nang City. * 03/2015 – 12/2015 : work as Sales Executive Online ( OTA) at Sea Phoenix Hotel, 115 Ho Xuan Huong St, Da Nang city. * 05/2012 - 12/2014 : Work as Head Receptionist at Thanh Tien Hotel, 38 Hoang Dieu St, Da Nang City.