My name is Minh I am 27 years old. I was born in Nha Trang . I’m a careful and hard-working person. I’m eager to learn new things and willing to work in team. I easily adapt to with new working environment and take initiative in work. I’m friendly and kind to help other people. I like dealing with difficult problems and challenged issues. I’m rather serious in work and can work under high pressure.

CAO DANG

SPEAK ENGLISH, RUSSIAN

.EMPLOYMENT HISTORY 1. Form 25/05/2014 – 26/05/2015 :BIDV Conference Hotel Postion : Receptionist - Key responsibilities:Greeting ,welcome guest to the hotel .Always smiling, always happy with -the guestl even if the phone or talk to directly. - Provide information on the services of the hotel to choose from. - Receive request: room type, room rate, room number, length of stay and additional services. - Make the Check in and Check out for the guest..Always take care and respone request as soon as possible for guest. - There areagile style, enthusiastic, trustworthy, considerate and thoughtful as customer support. - Listenable. Focus listen when customers present questions / issues. - Manage, direct reception area, recieve and telephone answering, handling questions related to the customer, to contact concierge work, welcome customers and partners at the request of work .2. Form 02/06/2015 – 01/02/2016 : Liberty Central Hotel. Postion :Concjerge - Duties & Responsibilities: - Greet guests in a friendly manner and offer assistance with luggage - Operate the courtesy shuttle - Baggage up to guest room (bungalow) - Set up and break down of meeting rooms - Communicate with other departments in a friendly and professional manner - Be aware of local attractions and restaurants and make recommendations to guests - Accurately communicate with other shifts regarding issues arising from day to day operations - Other duties as required.