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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
1.000 - 4.999
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
Kinh nghiệm làm việc
Trưởng Bộ Phận tại Hotel, Resort
1/2019 → 7/2019 (5 tháng)
Hồ chí minh
Jan 2019- now: Restaurant Manager Fuji Japanese Restaurant ( Not managed by Nikko hotel ) – GF Nikko Saigon ,235 Nguyen Van Cu Str, Dist 1, Hcm City Description: • Make planning to development business • In charge fully operation Restaurant • Training to all staffs for get highest standard of service • Ensure all product served best quality matching with luxury concept of restaurant in 5* hotel • Control costing of beverage • Solving guest complain to make sure all guest satisfy and meets their expectation • Fully responsibility of all property, equipment and maintain good quality • Be coordinating, organizing, sanitation, leading, motivating F&B team • Closely connect with Nikko Font Office to pick up the booking and special requesting. Jan 2018- Dec 2018: Restaurant Manager Home Finest Saigon Restaurant ( Vietdeli Group) -252 Dien Bien Phu Str, Dist 3, Hcm City Description: • Making become ranking NO.3 on TRIPADVISOR all restaurant in HCM city • Be in charge restaurant team and kitchen team • Giving professional training to all staff for get high standard of service • Responsibility all daily operation aspect Food and Beverage in restaurant • Ensure all product served best quality • Be coordinating, organizing, sanitation, leading, motivating F&b team • Controling costing of drinks and food be matching company required • Solving all guest complain to keep up high ranking on Tripadvisor • Achieves revenue target of the month • Closing working with accounting, sales and human resources to be fully fixingand complete the operation of outlet • Make planning to development business • Planing set menu and special promotion of festival • Fully responsibility of all property, equipment and maintain good quality Nov 2015- Nov 2017 Senior Waiter cum Restaurant Supervisor Trainee Costa Crociere – Cruise Ship Catering and Services International N.V, Genova, Italy Description: • In charge station and assign job for assistant waiter • Prepare equipment for operation, • Follow up shift assignment, • Check out of stock and specials of the day, • Briefing every day to get new information, • Prepare to welcome guest, • Take order and serving guest, • Check guest satisfaction, • Up selling foods and promotions, • Report guest complain to Supervisor • Hand- over guest order to other shift. Mar 2013 - Nov 2015: Asisstant Waiter Costa Crociere – Cruise Ship Catering and Services International N.V, Genova, Italy Description: • Responsible to all food and beverage and service related issues. • Service passengers according to the highest standards of company. • Suggest particular courses and wine. • Check satisfaction of passengers. • Excellent communication skill with all passengers on the world. • Handle any complaints to zero and get them back to happy. Jan 2012 - Dec 2012: Assistant Manager BLANCHY STREET Restaurant Description: • Responsible day management of staff working in the Department • Knowledge of the individual menu items including basic ingredients and the method of preparation. • Knowledge of all food & beverage prices. • Responsible for pre-service preparation to the specified standard. • Drive additional revenue through information and motivation sessions with team members • Ensure continuous product knowledge updates/training for outlet associates • Ensure all equipment is on hand and ready for operation and that associates have the appropriate tools to undertake their duties. • Ensure that daily checks are done on outlet furniture and fittings and that appropriate action is taken to replace/repair defective items. • Analyze and respond to guest feedback, guest satisfaction and employee satisfaction information; and give a positive commitment to continuous improvement of product and performance. • Check quality of food handle guest complaint, report to manager. • Ability replace restaurant manager when they absent . Jul 2011 - Dec 2011: Waiter RENAISSANCE RIVERSIDE Hotel Description: • Briefing every day to collect new information • Set up meeting room Dining Room and buffet restaurant • Maintenance service standard, • Report problems to team leader or attendant, • Hand over to next shift or write to the note book • Follow company standard Oct 2008 - June 2011: Captain MANDARINE & HOI AN Restaurant Description: • Take order from guest, in chard the station. • Control time and quality of food before serving to guest • Up selling food, promotion. • Briefing everyday get new information • Set-up lay out follow guest order • Maintained standard restaurant, leading and sharing experience working to waiter, waitress. • Recognize V.I.P guest and their habit. • Report immediately problems to supervisor and solving its
Trưởng Bộ Phận tại Hotel, Resort
6/2009 → 6/2019 (10 năm )
Hồ chí minh
Jan 2019- now: Restaurant Manager Fuji Japanese Restaurant ( Not managed by Nikko hotel ) – GF Nikko Saigon ,235 Nguyen Van Cu Str, Dist 1, Hcm City Description: • Make plaining to development business • In charge fully operation Restaurant • Training to all staff for get high standard of service • Ensure all product served best quality • Control costing of beverage • Solving guest complain to make sure all guest satisfy • Fully responsibility of all property, equipmentary and maintain good quality • Be coordinating, organizing, sanitation, leading, motivating F&b team • Closely conect with Nikko Font Office to pick up the booking and special requesting. Jan 2018- Dec 2018: Restaurant Manager Home Finest Saigon Restaurant ( Vietdeli Group) -252 Dien Bien Phu Str, Dist 3, Hcm City Description: • Making become ranking NO.3 on TRIPADVISOR all restaurant in HCM city • Be incharge restaurant team and kitchen team • Giving professional training to all staff for get high standard of service • Responsibility all daily operation aspect Food and Beverage in restaurant • Ensure all product served best quality • Be coordinating, organizing, sanitation, leading, motivating F&b team • Controling costing of drinks and food be matching company required • Solving all guest complain to keep up high ranking on Tripadvisor • Achives revenue target of the month • Closing working with accounting, sales and human resources to be fully fixingand complete the operation of outlet • Make plaining to development business • Planing set menu and special promotion of festival • Fully responsibility of all property, equipmentary and maintain good quality Nov 2015- Nov 2017 Sienor Waiter cum Restaurant Supervisor Trainee Costa Crociere – Cruise Ship Catering and Services International N.V, Genova, Italy Description: • In charge station and assign job for assistant waiter • Prepare equipment for operation, • Follow up shift assignment, • Check out of stock and specials of the day, • Briefing every day to get new information, • Prepare to welcome guest, • Take order and serving guest, • Check guest satisfaction, • Up selling foods and promotions, • Report guest complain to Supervisor • Hand- over guest order to other shift. Mar 2013 - Nov 2015: Asisstant Waiter Costa Crociere – Cruise Ship Catering and Services International N.V, Genova, Italy Description: • Responsible to all food and beverage and service related issues. • Service passengers according to the highest standards of company. • Suggest particular courses and wine. • Check satisfaction of passengers. • Excellent communication skill with all passengers on the world. • Handle any complaints to zero and get them back to happy. Dec 2012 - Dec 2013: Assistant Manager BLANCHY STREET Restaurant Description: • Responsible the day management of staff working in the Department • Knowledge of the individual menu items including basic ingredients and the method of preparation. • Knowledge of all food & beverage prices. • Responsible for pre-service preparation to the specified standard. • Drive additional revenue through information and motivation sessions with team members • Ensure continuous product knowledge updates/training for outlet associates • Ensure all equipment is on hand and ready for operation and that associates have the appropriate tools to undertake their duties. • Ensure that daily checks are done on outlet furniture and fittings and that appropriate action is taken to replace/repair defective items. • Analyze and respond to guest feedback, guest satisfaction and employee satisfaction information; and give a positive commitment to continuous improvement of product and performance. • Check quality of food handle guest complaint, report to manager. • Ability replace restaurant manager when they absent . Jul 2012 - Dec 2012: Waiter RENAISSANCE RIVERSIDE Hotel Description: • Briefing every day to collect new information • Set up meeting room Dining Room and buffet restaurant • Maintenance service standard, • Report problems to team leader or attendant, • Hand over to next shift or write to the note book • Follow company standard Jul 2009 - Dec 2012: Captain MANDARINE & HOI AN Restaurant Description: • Take order from guest, in chard the station. • Control time and quality of food before serving to guest • Up selling food, promotion. • Briefing everyday get new information • Set-up lay out follow guest order • Maintained standard restaurant, leading and sharing experience working to waiter, waitress. • Recognize V.I.P guest and their habit. • Report immediately problems to supervisor and solving its



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