Dear Sirs, Madams, as you can see on my resume I would like to apply for role of the above experiences in my life and more I can make new changes and put goal on my career if need. I am an experienced on FOM fiels started first bellboy, then receptionist and Night Auditor and fially worked as Asst. FOM who is very interested applying for this role. I have had previous experience in working as a receptionist supporting 5 Stars hotel and 4 stars hotels in reception areas and I feel that I have gained some similar experience to what you are looking for in this role. I feel that I have excellent communication skills, a good telephone manner and an ability to deal with guests and customer well. Plus you will find more from me that I'm also trained, Hotel Night Auditor, Night Receptionist, Front Cashier and Tour Sales (Long years Travel Agency sales experience and Travel Agency Management, Travel Desk advisor If need I am organised and through, I understand the duties that will be required in this role and feel that I could perform these well. I have fluent speaking English Lang, besides On job standards using French and beginner level basic Germany Languages with me. I am very efficent and presentable. I like to learn new skills and and happy to do whatever training I need to in order to ensure that I am the most effective in my work.

EDUCATION High School: * Gazi University Tourism High School, Front Office Managements, Ankara. (1984 -1987) 4* Otem Hotel TUGEV Tourism Hotels Management School 1989-1990 Tourism Ministry, trainee in Kemer -Antalya, educated F/O Management System. during 1989 Nov -1990 april had (Education in School + Otem Hotel 4* F/O Practise session an on the Job) as 6 months. LANGUAGES English (Intermediate), French (Beginner), Germany (less)

Focusing last developments Reliable on Casino business Creativenes, offer new products Aware of competivenes Teamwork what we have, we done Willpower and see micro details on the job Travel destination knowledge and experience Travel technology awareness Believe teamworks quality Trustbased relationships Communications skills and patience

• Organizing in Hotel ballrooms, Babquets area, Poolside, outside events, weddings, conferences, procedures for checkin-checkout, car reservations, find tickets for guests make a reservation request. • Working as a Receptionist, exposure and customer service. • Knowledge of computer, phone, as well as other assets that the customer pledge, daily report. • Resolve customer complaints, complete the work on assigned. • Convey the instructions of the Director. • Responsible for checking food input from input to processing. • Management system, ration management software. • Payment documents with the Accounting department. • Bringing ideas to design samples according to the brand. • Search Working with our partners, service providers. • Coordinate with other departments according to job requirements. • Maintain relationships with old customers and find new customers. • Receive other types of documents. Sorting and transfer documents and papers to the relevant departments. • Check, storage management records and documents of the Company. • Operational management of the center to ensure stable operation center. • Control and ensure the goods to the center and is responsible for the weekly inventory numbers. • Time management on job plus + Training for team leaders and service personnel - personnel costs table weekly. • Resolve any problems occur with customer complaints, accidents, incidents. • Contact and coordinate with the Marketing department, Human Resources and Accounting to perform tasks related to the operation of such centers: Programs, events, recruitment support ... • Responsible for coordinating, and working with the department in call center aims to find a way to improve service quality through the criteria for evaluating the quality of the partners. • Responsible for the management and coordination with other parts in the call center for advanced training and professional skills for the operator. • Looking for potential customer and potential market. • Experienced other Travel sector well educated as Sales of online and sales of travel agency

As I am an expat, I Can well manage... Front Office Manager, Room Division Manager Asst of FOM, Night Manager, Duty Manager, Sales Manager, Reservation Manager Night Auditor Can work (8-10 hours), An amount between 1200 - 2000.US can be negotiate.