I am looking for job opportunity and have attached my resume along with this account for your reference.

SAIGON TOURISM VOCATIONAL COLLEGE MAJOR IN HOSPITALITY MANAGEMENT (WITHDREW)

Competence in English. Proficiency in SMILE PMS

* AVANTI SAIGON HOTEL (3-STAR) RECEPTIONIST | OCT 2016 - JUN 2018 - Welcome guests with great courtesy, assist with check-in and check-out procedure. - Answer phone calls, manage booked reservations, respond to emails and electronic reservations made through OTA. - Undertake assigned tasks on a daily basis via hotel's management system (SMILE). - Handle invoice payments and cash. - Deal with routine paperwork and report directly to FOM. - Answer and direct incoming calls to relevant departments. - Provide assistance as well as assist with guests concerns and special requests in a polite and professional manner. - Be in charge of conducting night audit procedures.