Owner tại Y Lam Coffee Shop

5/2021 → Hiện tại

Ho Chi Minh

-Be Responsible for all activities. -Design Menu, creating all decoration linking to my coffee shop. -Costing and Inventory. -Implement all operations. -Hiring and training all staffs.

Restaurant Manager tại Ut Ut Joint Stock Company

4/2019 → 5/2021 (2 năm )

Hồ Chí Minh, Việt Nam

Main Responsibilities: -Coaching and set Key Performance Indicator for all the staffs. -Ensured food hygiene standard and SOP. -Coordinating with different departments including marketing, kitchen, purchasing and finance to hit the Sale Target every month -Maintaining food cost and beverage cost under targets by different ways. -Achieved the target Sales at the rate (80 - 98%/month). -Maintained the COL rate (13 - 18%/month). -Leading and developing staffs for succession planning based on detail personal development plans and monthly job chat. -Managing all aspects of productivity and wage management.

Restaurant Manager tại Công ty TNHH QSR Việt Nam

9/2017 → 2/2019 (1 năm 5 tháng)

Hồ Chí Minh, Việt Nam

B-Dubs Restaurant Manager - A Franchise United States Restaurant named Buffalo Wild Wings - Wings.Beer.Sports. Main Responsibilities: -Coordinating with new opening restaurant team to launch new Bdubs Restaurant. -Be in charge for setting up new restaurant including merchandising, coaching and training new staff, conducting and supervising the installation of new equipment...) -Coordinating with different departments including sales, marketing, kitchen, purchasing and finance to hit the Sale Target every month -Coordinating with purchasing and finance to create expense forecast, based on that have a better control over cost spending. -Maintaining food cost and beverage cost under targets by different ways. -Building and maximizing the benefit of customer database. -Leading and developing staffs for succession planning based on detail personal development plans and monthly job chat.

Restaurant General Manager tại Công Ty TNHH AutoGrill VFS F&B

11/2014 → 10/2017 (2 năm 10 tháng)

Hồ Chí Minh, Việt Nam

Main responsibilities: -Controlling the Turn Over Rate under 10% per year. -Maintaining the Sale Target increasing over 20% per year. -Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow instruction. -Be in charge two outlets ( Food Court - A wide selection Japanese cuisine, Chinese food trend Restaurant and Finbar - A Fast Casual Dining Restaurant) -Managing and Assigning Duty Roster for All Staffs (30 members) -Responsible in the hiring and developing of restaurant personnel. -Maintaining and submitting daily, weekly, period-ending, and special reports as requested.

Supervisor tại Hotel Continental Saigon

5/2010 → 9/2014 (4 năm 4 tháng)

Hồ Chí Minh, Việt Nam

--Responsible for general restaurant operations. -Assisted with Executive Chef and marketing initiatives (Valentine’sDay, Women’s Day & other special Events and Promotions). -Training Staff with Excellence Customer Service. -Assisted with menu and wine list creation. -Prepared the Roster and monitored staff. -The author and admin of Facebook fan page Hotel ContinentalSaigon & Restaurant Le Bourgeois. -Improved brand awareness by coaching the social Marketing. -Supervising tasks in dining room. -Enhanced Customer Service - Observe, learn and catch customers’ taste well. - Improved English Communication Skill.

The Best Associate of the Year 2015

11/2015

The Best Associate of the Autogrill VFS F&B Company Ltd in 2015

Nguyễn Minh Vương - Assistant Operation Manager

Công Ty TNHH AutoGrill VFS F&B

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