Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Trần Thanh Thiện
651 Lượt xem hồ sơ
Nam, 28/09/1996, 27 tuổi
329/ 13B Chu Văn An, F.12, Quận Bình Thạnh, TP. Hồ Chí Minh
Cập nhật: 20/06/2022
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
8 - 12 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Tiền sảnh
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Tôn Đức Thắng
Quản Trị Nhà Hàng - Khách Sạn - Đại học
2014 → 2018
Kĩ năng
| Communication skill | |
| Teamwork | |
| Working under pressure skill | |
| Critical Thinking | |
| Positive Attitude | |
| Time Management | |
| Presentation Skill | |
| Negotiation skill | |
| Analytical and Problem solving skill | |
| Flexibility |
Kinh nghiệm làm việc
Guest Service Agent tại The Reverie Saigon
1/2019 → 6/2022 (3 năm 5 tháng)
Hồ Chí Minh
- Greet and assist guests for their registration with professional and courteous manner - Make and confirm reservations - Do check in/ check out for the guests efficiently to hotel standards - Verify guests' credit and establish guest payment methods for the accommodation - Issue room keys and escort guests to their rooms with complete instruction - Answer enquiries pertaining to hotel services, travel directions and make recommendations regarding shopping, dining or entertainment which are in line with the standards established - Post charges, compute bills, collect payments, make change and issue receipts to guests. - Contact related departments for handling guest requests or problems and follow-up actions during their stay with the hotel - Record all guest comments or complaints to share and discuss with managers and the team - Check and prepare daily folios for Arrival, In-house, Departure guests - Control and balance all daily cash and card transactions, handle cash float to colleagues accurately
Restaurant Waiter tại Eastin Grand Hotel Saigon
12/2017 → 7/2018 (7 tháng)
Ho Chi Minh, Ho Chi Minh City, Vietnam
- Welcome guests with courteous manner - Present menu and promotions - Make suggestions and answer guests’ questions about ingredients and menu items - Take orders and special requirements from guests - Ensure food and beverages quality, arrangements and sanitation - Serve food and beverages in accordance with standard procedures, observe and timely meet guests’ requirements - Prepare bills for meal ordered, collect bill payments, process refunds and exchanges - Provide perfect service experience for all guests and make good relationships with guests.
Banquet Waiter tại Ramana Hotel Saigon
11/2016 → 12/2017 (1 năm )
Ho Chi Minh City, Vietnam
- Set up for events, workshops, seminars, weddings and conferences by putting out tablecloths and place settings, arranging table placement and setting up buffet station - Greet and escort guests to their tables - Carry food and beverages on trays and serve guests - Keep glasses filled, remove each round of plates and replenish utensils - Maintain high safety and cleanliness standards - Observe and meet guests' requirements, perform cleaning tasks - Adhere grooming and appearance standards - Provide excellent customer service to guests.
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