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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
Thỏa thuận
An Giang
Tiếng Anh (Giỏi)
N/A
Giới thiệu bản thân
Trình độ học vấn chuyên môn
CAN THO UNIVERSITY
Aquatic Resources Management - Đại học
2012 → 2015
Kĩ năng
| English | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Giao tiếp | |
| Tin học văn phòng |
Kinh nghiệm làm việc
TOUR GUIDE tại EXOTISSIMO & TRAILS OF INDOCHINA
10/2023 → 6/2026 (2 năm 8 tháng)
Ho Chi Minh
Private tour guide Airport and hotel transfers (pick-up and drop-off) • Guided tours with informative en-route commentary. • Experienced in coordinating hotel services in accordance with 5-star standards. • Customer service and guest assistance throughout tours • Managed special requests and resolved customer concerns • Ensured smooth tour operations and guest satisfaction • Coordinated tour schedules and maintained effective communication with clients • Coordinated tour logistics with drivers, suppliers, and tour operators to ensure smooth itinerary execution and resolve on-tour issues promptly. • After service coordination.
GUIDE MANAGER - ENGLISH SPEAKING GUIDE tại TransMekong
2/2016 → 5/2021 (5 năm 2 tháng)
Can Tho
Managed monthly tour guide schedules and daily crew operations. • Supervised guide performance and maintained service quality standards. • Ensured guest and crew safety throughout tour operations. • Trained and mentored new tour guides. • Collaborated with the General Manager to improve guide service quality. • Maintained training records and operational procedures. • Operation for future tours with the GM • Conducted guided tours and coordinated operations within the same scope as a tour guide for Exo and TOI.
HOSTEL - RESTAURANT MANAGER tại SAIGON INNCROWD- CORK & FORK
10/2017 → 10/2018 (1 năm )
Hồ Chí Minh, Việt Nam
Managed hostel reservations and daily front-of-house operations.• Oversaw restaurant operations to ensure excellent guest service and smooth daily performance. • Delivered exceptional customer service and resolved guest feedback and complaints professionally. • Managed tour sales and promoted local travel experiences to guests. • Built and maintained strong relationships with travel agencies and business partners. • Coordinated purchasing and inventory to support hotel and restaurant operations. • Supervised staff, monitored service standards, and ensured an outstanding guest experience.



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