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Ngocphuong Pham

Ngocphuong Pham

Hồ sơ 5 sao vàng 280 Lượt xem hồ sơ

Nữ, 29/09/1994, 31 tuổi

138 đường Tây Hòa, Phường Phước Long A, Quận 9, Thành Phố Hồ Chí Minh

Cập nhật: 16/08/2019

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Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị

Giới thiệu bản thân

- Hard working and enthusiam , confident and always have potitive thinking - Dynamic and having high sence of responsibility

Trình độ học vấn chuyên môn

Van Lang University

Hospitality Management - Đại học

2013 → 2016

Kĩ năng

English
Teamwork
Microsoft Word, Excel and other related software

Kinh nghiệm làm việc

Relationship Manager (Private dinning and Company Event) tại Oriental Saigon (Opus Saigon - Hoi An Senses - Mandarine)

3/2019 → 9/2019 (6 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Search out customers to build a potential customer system, nuture and grow relationship with customer. - Coodinating, leading and consulting to customer about service, product of private dinning, event company, meeting company, personal event (wedding, birthday...). - Following and answering customer inquiries when having feedback from customers. - Use sales skills to negotiate, convince visitors to use product , make a deal and close a deal with customer. - Carry out procedures for signing service contracts with customers, make appendix contract if anything change, follow up deposit, payment's customer. - After closing the contract with the customer, coordinaties with the relevant departments to implement the contract, ensuring the requirements of the guests. - Prepare Beo - Banquet Event Order and update changes of Client about the event (if any) and inform to the relevant department. Check all customer's requests before the event takes place. - Take care, follow up event when event takes place, ensuring the requirements of the guests. - Getting feedback's customer and send Letter thank you to customer via email or make a call when event finish. - Monitor the process of contract liquidation, VAT invoice and debt of company. - Coordinating with Marketing department to plan and implement special program to reach and attract customers. - Participate in all meetings of the department, report feedback from customers to have solutions to handle. - Ensuring number of sales call, telesale and networking as requested by Business Director. - Making report (inquiry customer, targer,...) as requested by B

Housekeeping Clerk tại LOTTE LEGEND HOTEL SAIGON

8/2016 → 3/2017 (6 tháng)

Hồ Chí Minh

- Take care of all administrative functions for the Housekeeping Department. - Manage lost and found progam. - Keep hotline of housekeeping department. Answers and logs all incoming calls from guest , orther department (Sales, Marketing, Front Office, Accounti. Responds in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested. - Maintains inventory of complimentary guest items, ensuring that items are returned, inventory amenities, stationery and supplies. Follow, check and make to plan order. Prepares requisitions as needed. - Make daily worksheet for Housekeeping Staff , daily morning reports (check out, check in, VIP, Group Guest List... ) ,monthly reports…

Sales Executive (Personal Events) tại WHITE PALACE CONVENTION CENTER

4/2017 → 12/2018 (1 năm 7 tháng)

Hồ Chí Minh

- Responsible for sales activities & sales target. - Negotiate directly and sign the contract with Client. Looking for potential Clients and exploit existing Clients to ensure sales target. - Introduce, consulting and promote to service packages, wedding service packages, cuisine packages, birthday packages, prices for Client. Follow up client 's request and give a good deal to close a sale with client - Responsible for the preparation for quotation and / or request for information for Clients. Respond to all Clients’ inquiries, complaints and feedback promptly. - Update market information, products and competitors. From that, give business strategies to the company. - Invite and guide customers to visit the banquet hall. Provide layout, how to setup the event.. - Prepare Beo - Banquet Event Order and update changes of Client about the event (if any) and inform to the relevant department. Check all customer's requests before the event takes place. - Make reports such as: Clients inquiry, weekly reports, quarterly reports, sales reports, ...

Mong muốn về công việc

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