Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Ái Hiền
346 Lượt xem hồ sơ
Nữ, 24/12/1989, 36 tuổi
92/69H Nguyên Hồng, P11, Q. Bình Thạnh
Cập nhật: 15/11/2019
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trợ lý, thư ký
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
University of Lotus
Tourism and Hospitality Management - Cao đẳng
2007 → 2010
Kĩ năng
| English | |
| Tin học văn phòng | |
| Giao tiếp |
Kinh nghiệm làm việc
Senior Receptionist tại Operator at PARKROYAL Saigon Hotel
4/2011 → 6/2014 (3 năm 2 tháng)
Hồ Chí Minh, Việt Nam
• Doing Check-in, Check-out, Cashiering involvement, Upselling room • Express Check-in, Check-out for VIP guests • Welcoming and picking up guest at the airport • Reviewing and checking guest profile before their arrivals • Handling with guest’s complaint, Offering the information of entertainments, cuisine, sight-seeing • Taking room service order and guest needs • Training new staff
S&M Secretary, Public Relation Executive tại PARKROYAL Saigon Hotel
8/2014 → 8/2017 (3 năm )
Hồ Chí Minh, Việt Nam
Admin tasks: • Exporting the sales production figures from the system and making the Sales database • Administrative support as preparing Sales kit, creating presentation file for DOSM, managing the Sales stationary • Handling the telephone requests as meeting, accommodation requirement • Assisting the Sales team for sending proposals, doing the hotel inspection when they are not available • Assisting DOSM for biding the hotel rate on the Lanyon, Ratefinding, HRS... • Taking minutes in Sales meeting and HODs morning briefing when GM’s Sec on leave PR tasks: • Creating media plan for the whole year for rooms, F&B, wedding and analyzing which magazine is appropriate for these categories • Following the media plan and preparing the print-ad layout for hotel advertising • Operating the marketing activities when hotel has promotion such as the layouts for flyers, kiosk displays, email banner, email blast, online channels, press release, social media… • Conducting the hotel images such as hotel photo shooting, blogger’s review, hotel’s articles, press release • Monitoring the hotel website, updating hotel images, offers, news. Attending the online website training or website refreshing from corporate office. Seeking the attractive travel topics for website’s blog to increase the SEO • Making strong relationship with media journalists, bloggers for their supports • Collecting and updating promotion info in hospitality industry for reference • Taking care of the social media of hotel such as Facebook, Twitter, Google+, Instagram • Ensuring the hotel Marquette layouts, color, designs are followed the brand guide line
Google
Facebook
Zalo
