Waitress tại Aulac Do Brazil Steak Restaurant

3/2013 → 2/2017 (3 năm 11 tháng)

Hồ Chí Minh, Việt Nam

Waitress tại Saigon Saigon Rooftop Bar, Caravelle Saigon Hotel

2/2017 → 2/2019 (2 năm )

Hồ Chí Minh, Việt Nam

✓ To welcome guests, present menu and offer menu recommendations. ✓ To up-sell additional products when appropriate. ✓ To take accurate food and drinks orders, using POS system, order slips or by memorization. ✓ To serve food and drink orders, set up tables and maintain a tidy seating area. ✓ To provide excellent customer service to guests.

Waitress cum Cashier tại Café des Beaux-Arts, Hôtel des Arts Saigon

5/2019 → 4/2020 (11 tháng)

Hồ Chí Minh, Việt Nam

✓ To take, make and serve drink orders. ✓ To deliver checks, collect payments and prepare daily VAT report. ✓ To manage and order fruits inventory. ✓ To ensure smooth communication of order details to the kitchen and other departments.

F&B Supervisor tại No.18 Lounge, Lavis 18 Residence.

1/2021 → 3/2023 (2 năm 1 tháng)

Hồ Chí Minh, Việt Nam

✓ To oversee F&B operation to deliver consistent level of services. ✓ To train new hires and manage team schedules. ✓ To monitor inventory and ensure that all supplies are adequately stocked. ✓ To maintain good working relationships with internal team and suppliers. ✓ To manage administrative duties including billings, periodic reports to Finance department and senior management. ✓ To handle service issues and customer complaints. ✓ To participate in daily operations such as beverage making and serving guests.