Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Tran Thi Phuong
287 Lượt xem hồ sơ
Nữ, 02/11/1987, 36 tuổi
164 Le Dinh Ly St, Da Nang
Cập nhật: 04/09/2021
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Tiếng Anh (Giỏi)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Au Viet A Training Center
Food & Beverage Management - Khác
2020 → 2020
CPE Training Center
Modern Banking Program - Khác
2009 → 2009
CPE Training Center
Modern Banking Program - Khác
2009 → 2009
Danang Tourism Department
Customer Service Skills in Hospitality - Khác
2017 → 2017
Danang Tourism Department
Housekeeping Training Course - Khác
2017 → 2017
Vietnam Tourism Certification Board & Danang Center of Tourism Promotion
Hotel Management Training Course - Khác
2017 → 2017
American Hotel & Lodging Association
Certified Hospitality Revenue Manager - Khác
2018 → 2018
Da Nang Foreign Language University
Translating & Interpreting - Đại học
2005 → 2009
Duy Tan University
Finance & Banking - Đại học
2009 → 2012
Kĩ năng
| Adobe Illustrator | |
| Adobe Photoshop | |
| Training and Development | |
| Microsoft Word, Excel and other related software | |
| Communication skill | |
| Teamwork | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc | |
| Sáng tạo | |
| SEO | |
| Google Analytics | |
| Digital marketing |
Kinh nghiệm làm việc
Senior Sales & Marketing Manager tại Risemount Premier Resort Danang
7/2020 → 5/2021 (10 tháng)
Da Nang
- Establish a rate structure, market segmentation, budget and strategy for sales - Train, evaluate and manage sales and reservation team - Plan and carry out marketing campaigns - Lead site inspections for the room, banquet enquiries - Coordinate with related departments and double-check event setting-up to make sure everything will run smoothly, meeting guests’ expectations - Implement sale calls and cold calls to earn more businesses - Join networking events - Maintain existing relationships with Travel Agencies, corporates and develop a business network - Manage the hotel website and social media channels - Execute the digital marketing campaigns on many channels/ platforms such as Google, social media (Facebook, Instagram...), metasearch (TripAdvisor, Kayak, Google, Trivago…) and online distribution systems
Revenue & E-commerce Manager tại Sel de Mer Hotel & Suites
5/2019 → 6/2020 (1 năm 1 tháng)
Da Nang
- Set up and manage online distribution system, PMS, Channel Manager, GDS, Booking Engine, Revenue management tools: Rev+, Rate Intelligence, Rate Insights - Making revenue report - Coordinate with Director of Sales & Marketing to establish a rate structure, market segmentation, budget and strategy for sales - Update market knowledge & rate intelligence - Train reservation team - Implement and monitor the hotel's e-Commerce strategies. - Daily management of hotel online presence on various Online Travel Agent websites. - Manage rate and inventory changes as well as content management. - Manage e-commerce website and Trip Advisor content updates. - Responsible for competitor analysis, environmental scanning, inventory availability by channel, dynamic pricing strategy control to maximize revenue
Sales & Marketing Associate tại VinaCapital Danang Beach Resort Co., Ltd
6/2012 → 4/2013 (10 tháng)
Da Nang, Vietnam
- Seek customers and customer care - Perform sale tasks at sites and events, cold calling - Organize sales events in Danang City - Work with suppliers for marketing materials (brochure, banner, branding stationery/ gifts...) - Coordinate with media staff for advertising and marketing via newspapers, magazines and other related publications - Document, contract and client database management
Sales & Marketing Manager tại S.O.M Ads Co., Ltd
4/2013 → 3/2015 (1 năm 10 tháng)
Da Nang, Vietnam
- Media planning and providing advertising packages on magazines and websitessuch as Heritage Magazine, Aviation Magazine, Travellive, The Guide, Vietnam Heritage, Timeout, Golf Today Magazine, Sketch Guidebook, vnexpress.net, tuoitre.vn, thanhnien.com… or advertising on Google, Facebook, Search Engine Optimization, email marketing… - Seek customers and customer care. - Work with representatives of newspapers, magazines, designers…to execute clients' marketing plans. - Support sales team in seeking customers and solving problems.
Customer Service Manager tại Vincom Retail JSC
3/2015 → 3/2016 (1 năm )
Da Nang, Vietnam
- Handover construction plans to the tenants - Ensure providing Vincom standard oriented service quality to the customers - Work with the related departments to increase the customer volume as well as providing the best service to customer. - Coordinate and tracking results of solving customers’ requests - Manage and track Leasing contracts - Coordinate with Contract Managing and Accounting Departments to control and tracking the tenants’ debt status
Revenue & E-commerce Manager / Sales & Marketing Manager tại Hoi An River Town Hotel
5/2016 → 5/2019 (3 năm )
Hội An, Quang Nam Province, Vietnam
- Implement and monitor the hotel's e-Commerce strategies. - Daily management of hotel online presence on various Online Travel Agent websites. - Manage rate and inventory changes as well as content management. - Manage e-commerce website and Trip Advisor content updates. - Responsible for competitor analysis, environmental scanning, inventory availability by channel, dynamic pricing strategy control. - Work with suppliers for photo shooting, marketing collateral - Lead sales & reservation team, train about products, procedures and cross-selling other hotel services such as transportation, tours, visa on arrival letters... - Develop business network and maintain relationship with Travel Agencies, implement sale calls quarterly. - Master Smile PMS, Siteminder Channel Manager, Booking Button Booking Engine, Rev+, Rate Intelligence - Achievement: 85% of total production is from OTAs and direct booking sources. The hotel becomes Top 10 Producers of Agoda, Booking.com, Expedia in Hoi An Market
Google
Facebook
Zalo
