Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Le Huu Phuc
258 Lượt xem hồ sơ
Nam, 03/09/1988, 37 tuổi
23/17 Nguyen Van Lich St, Linh Tay Ward, Thu Duc District, HCM City
Cập nhật: 22/09/2019
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
The Open University - HCMC (2006- 2010)
The Marketing Administration - Đại học
2006 → 2010
Kĩ năng
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| upselling | |
| Quản lý | |
| Tin học văn phòng | |
| Sáng tạo |
Kinh nghiệm làm việc
THE RETAIL SALE TEAM LEADER tại IN THE KHANH THIEN DISTRIBUTION JOIN STOCK COMPANY
7/2010 → 11/2012 (2 năm 4 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
Main Job duties and responsibility. o Developed division’s main objectives and sales targets. o Managed the structuring and closing of the deals with new customers. o Compiled and maintained comprehensive customer profile. o Produced daily, weekly and monthly activity reports and forecasts. o Monitored and supervised sales team. o Followed up on opportunities uncovered by business development. o Implemented process improvements and best practices.
SET-UP AND OPERATIONS SUPERVISOR tại THE WHITE PLACES CONVENTION CENTER
7/2019 → Hiện tại
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
o Supervises, prioritizes, assigns, and reviews the work of staff involved in custodial services and the set-up, tear-down and cleanup of events (Conferences/ wedding event) o Hires and trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. o Meets and coordinates work with event managers, clients, promoters, exhibitors, vendors and contractors. o Coordinates activities with other departments to ensure services are appropriate and performed in an efficient and timely manner.
F&B SUPERVISOR tại THE REVERIE SAIGON HOTEL (A MEMBER OF THE LEADING HOTEL OF THE WORLD).
11/2013 → 5/2019 (5 năm 5 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
A. Main Job duties and responsibility. o Understand all food and beverage items offered including ingredients, methods of cooking, times of preparation. o Control reservation and seating of the outlet with regards to the services standards. o Ensure the correct and consistent services techniques for various meal period will be demonstrate members. o Coordinate between the server and kitchen for smoothly. o Maintain a friendly yet unobtrusive manner with all guest, promote good public relations and handle complaints or concerns, recognize and address potential disruptive or undesirable, properly handle and report employee and guest accident. o Train, supervise and discipline all outlet. Control standards, performance employee’s conduct dress code, appearance, sanitation established policies. o Be aware of departmental needs as they relate to production and staffing. o Prepare staff schedules, forecast workloads and checks work scheduled prepared by subordinate managers for all outlet. Develop and maintain an elegantly appointed environment with superior staff, dedicated to an experience for all dining periods. o Possess a management ability that ensures a successful handling of the outlets. Observe daily conditions of all physical facilities and equipment in the outlets; makes recommendation and improvements as needed. o Control usage of all food and beverage items and appropriate usage of equipment, tools. Anticipate, in advance, all materials and supplies and assure their availability. o Assist Department Heads in developing job descriptions and reviewing them periodically, understanding and acceptance. Keep the waste factor in the hotel at a minimal level, and handle all inventories directly involved with the operation of the outlet. B. Guest relations o Address guest’s services needs in a professional, positive, and timely manner. o Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting. o Anticipate guest’ service needs, including asking questions of guests to better understand their needs by watching/ listening to guest preferences and acting on them whenever possible. Thank guest with genuine appreciation and provide a fond farewell. o Assist other employees to ensure proper coverage and prompt guest service. o Actively listen and respond positively to guest questions, concerns, and solve issues, delight and build trust . C. Working with Others . o Develop and maintain positive and productive working relationships with other employees and coworkers. o Partner with and assist others to promote an environment of teamwork and achieve common goals. o Actively listen to and consider the concerns of other employees, responding appropriately. o Support all co-workers and treat them dignity respect. o Handle sensitive issues with employees and/or guests with fact, respect, and diplomacy.
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