Reception Supervisor tại Khách Sạn Hội An Garden Palace

3/2019 → 6/2019 (3 tháng)

Hoi An, Quảng Nam, Việt Nam

● Control and direct the work of my team, connect with others departments in the hotel to ensure a quality operation. ● Train the systerm skills and soft skills to the new staff.

Guest Relation Officer tại Khách Sạn Hội An Garden Palace

9/2017 → 3/2019 (1 năm 5 tháng)

Hoi An, Quảng Nam, Việt Nam

● My main responsibility is to ensure that my guests have a pleasant and enjoyable stay. ● Resolve incidents and problems related to any guests and ensure all the service leading to guest’s highly satisfaction. ● Introduce all about hotel services, promotions and give the advice to guest whenever they need in order to sell the service for the hotel as much as possible

Guest service officer tại Khách Sạn Hội An Garden Palace

9/2015 → 9/2017 (2 năm )

Hội An

● Check in and check out procedures. ● Introduce all the knowledgeable of the services offered by the hotel, how and where these facilities can be obtained and aware of all daily events within the hotel as well as relevant information. ● Responsible for Night auditor and Night clerk report.

NGUYỄN LAN PHƯƠNG - DIVISION OPERATION MANAGER

Khách Sạn Hội An Garden Palace

dom@hoiangardenpalace.com - 0906567849

NGUYỄN LAN PHƯƠNG - DIVISION OPERATION MANAGER

Khách Sạn Hội An Garden Palace

dom@hoiangardenpalace.com - 0906567849