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Trịnh Bùi Quỳnh Hoa
191 Lượt xem hồ sơ
Nữ, 06/07/1995, 30 tuổi
60/35 Đặng Thai Mai, Quảng An, Tây Hồ, Hà Nội
Cập nhật: 09/07/2019
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Nhân viên
12 - 20 triệu
Hà Nội
Tiếng Anh (Giỏi)
5 sao
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Blue Mountains International Hotel Managment School
International Hotel Management - Thạc sĩ
2017 → 2019
RMIT Vietnam
Bachelor of Business Marketing - Đại học
2014 → 2017
Kĩ năng
| Leadership Skill | |
| Communication skill | |
| Upselling | |
| Market Research | |
| Problem handling |
Kinh nghiệm làm việc
Internship Assistant Manager tại Xuan Son Joint Stock Company
3/2016 → 6/2016 (3 tháng)
Hanoi
• Greeting and serving visitors with a comfortable and courteous ambience • Pro – actively handling visitor queries and complaints • Reporting for duty at the times specified and ensuring that a high standard of personal presentation and appearance is maintained at all times • Responsibilities for the cleanliness and neatness of working area, stocking and replenishing when necessary • Other duties as assigned by manager
Sales tại WT Leather
7/2016 → 1/2017 (6 tháng)
Hanoi
• Understood customers’ expectation and introduced products as well as up – sell • Built up strong relationships with customers as well as colleagues • Managed stocks • Proposed promotion strategies for the store
Cafe Supervisor tại Gardenia Espresso
10/2017 → 1/2017 (8 tháng)
Sydney NSW, Australia
• Normal shift times: Early-start at 7:00 until 16:00, frequently worked during weekends & public holidays. • Delivered perfect quality of coffee to high-profile customers • Gained great understanding the taste of coffee and strong Australian coffee culture. • Effectively managed the stocks and orders. • Accurately controlled costs and ensure the daily/weekly revenue. • Ensured safety and hygiene standard constantly. • Passionately improved the quality of products and services every day. • Trained new staff about coffee and other sequence of services; and roster staff every week. • Supervised the Café’s daily operations. • Effective handled emergency, including customers’ feedback. • Committed strong attention to details. • Efficiently built up the strong relationship with customers and between staff members.
Food and Beverage Attendant tại Hilton Sydney
7/2018 → 7/2019 (1 năm )
Sydney, Australia
• Providing five – star customer service in a professional environment • Effectively setting up in different function styles • Constantly providing high quality of coffee in a fast and professional environment to a huge number of delegates and organisers • Utilising strong attention to details and ensure the hotel is well – presented • Adapting and developing ability to work effectively under high pressure within limited timeframe • Resourceful team member that delivers high quality of service and build strong relationship with customers as well as colleagues. • Effectively completing assigned tasks. • Sometimes be in charge of small functions and small groups • Team member of departmental training team **Achievement: Team member of the Month (November 2018)
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