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Bích Tuyền Phan

Bích Tuyền Phan

Hồ sơ 5 sao vàng 288 Lượt xem hồ sơ

Nữ, 25/11/1994, 31 tuổi

122 Vĩnh Khánh, Phường 10, Quận 4

Cập nhật: 07/08/2019

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Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
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Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
25 - 99
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh, Lữ hành/ Du lịch (HDV, ĐH Tour...)
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Công ty Du lịch, lữ hành, phòng vé

Giới thiệu bản thân

Dear Mr./Mrs., Firstly thank you for reading my resume. My name is Phan Bich Tuyen. I'm really looking for a new opportunity from you. I graduated from University of Finance and Marketing nearly 3 years ago with classification “Very good”. My major is Hospitality Management. I’ve worked for 3 years in different positions related to travel and hotel industry. The recently position is Corporate Sales Executive at Millennium Boutique Hotel (4 star) in District 1, Ho Chi Minh City. Before that, I used to be a Guest Relations Attendant at Saigon Court Serviced Apartment - one of the most famous Japanese apartment in HCMC; used to be Softtel backpacker hostel manager, PNJ’s online seller and also Life Travel’s office assistant (Please check my CV for more details about my work experience). I’m looking for a new change in my working life. I really desire to work, contribute and get advancement in an active, growing and challenged environment. The key strengths that I possess for success in this position included, but not limited to, the following:  Excellent responsibility and very good attitude to work  Willing to learn  Strong communication and management skills  Strong consulting and sales skills  Strong MS Office applications skills  Good both teamwork and independently work  Willing to work for long time I am confident that my enthusiastic and skills are well suited to meet the needs of your requirement. Please see my profile for more professional information about me. I would be very interested in meeting with you and discussing how I can contribute to your corporation. Thank you so much for your attention and consideration.

Trình độ học vấn chuyên môn

Đại học Tài chính - Marketing

Hospitality Management - Đại học

2012 → 2016

Kĩ năng

Tinh thần trách nhiệm
Ham học hỏi
Tư vấn bán hàng
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Tin học văn phòng
Kỹ năng giao tiếp ứng xử

Kinh nghiệm làm việc

Corporate Sales Executive tại Millennium Boutique Hotel (4 star)

7/2019 → Hiện tại

Ho Chi Minh

Main responsibilities: - Directly handling relationships with old customers & seeking new customers - Making appointment with customers, then coming to their offices to meet them to enhance their business, enhance their needs, get room feedback and build strong relationships - Inform to the customers Up-to-date news of the hotel: promotion, price amend, new booking policy, amend payment method... through email and telephone - Showing room to customer who comes to have hotel site inspection - Handling selling room process (check room availability, selling room, make booking confirmation and forward to relevant department: Reservation, Reception, Accountant, Drivers, Housekeeping...) and follow up until the booking finished - Follow up any special request from customer (airport transfer, VAT issue, early CI late CO, commission for booker...) - Using Smile software to check room availability, room status, guest check-in/check-out schedule... - Making and follow up corporate segment sales figure daily report, weekly report by revenue and by room night - Resolve any problem during guest's stay, support them as much as possible - Make sure that any complain feedback from customers must be informed to General Manager (GM) and Head of Sales Department (HOD) and support to resolve its - Supporting other sales segment of the hotel (travel agency, F&B, banquet...) - Other duties from HOD and GM Skill gained: - Guest relations skill - Administrating skill - Sales skill - Communication skill - Computer skill - Independent working skill - Teamwork working skill - Resolving problem skill

Office & Sales Assistant tại Life Travel Service Company

1/2016 → 9/2016 (8 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

Main responsibilities: - Administrating the office - Making tours - Working with seviced suppliers: hotel, restaurant, entertainment sevices... to book services for the playing tour - Creating and maintaining relations to customers - Marketing tours on website, Facebook and forum - Introducing, consulting tours and contacting customer via phone and email - Assisting to control goods in and out - Writing VAT invoice Achievements and skills gained: - Experiencing company culture - Improving Communication and Sales skills

Online Seller Staff tại Công Ty CP Vàng Bạc Đá Quý Phú Nhuận

9/2016 → 12/2016 (2 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

Main responsibilities: - Selling jewelry products through Subiz.com - Using X-man software (PNJ's sales administration software) - Administrating PNJ's Facebook page - Packaging and handing over to shipper partners - Making sales report everyday Achievements and skills gained: - Getting company's incoming: 300.000.000VND/month - Experiencing company culture - Improving Communication and Sales skills

Manager tại Softel Hostel (Business Household)

10/2016 → 3/2017 (4 tháng)

Hô Chi Minh City

Main responsibilities: - Receptionist & Cashier - Selling rooms via OTAs (AirBnB.com, Booking.com) - Marketing the hostel on Facebook and TripAdvisor.com - Administrating the hostel - Creating and maintaining relations to guests - Solving any problems during guests' staying - Assisting to control goods in and out - Administrating the room maids Achievements and skills gained: - Administrating cost and profit - Improving Negociation, Communication and Sales skills - Improving English Skills

Guest Relation Attendant tại Saigon Court Hotel & Serviced Apartment

3/2017 → 6/2019 (2 năm 3 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

Main responsibilities: - Receptionist & Cashier (almost guests are Japanese and other foreigners) - Supporting Sales Dept. for directly showing apartment and consulting infomation to customer who wants to rent apartment - Handling guests check-in/check-out schedule and related work - Creating and maintaining the best relations to guests - Mailing and paper work (short-term contract, foreign guest 's resident register, sales report...) - Solving any problems during guests' staying - Any other duties depending on BOE and Dept. Leader requirements Recognition and Gains: - Guest Relations Department Best Staff in 2017 - HoChiMinh Communist Youth Union Best Member in 2018

Mong muốn về công việc

I really desire to work, contribute and get advancement in an active, growing and challenged environment.

Giải thưởng

Guest Relations Department Best Staff

12/2017

Guest Relations Department Best Staff in 2017

Thông tin tham khảo

Mr. Kazuyuki Matsunaga - General Director

Saigon Court Hotel & Serviced Apartment

matsunaga@saigoncourt.net - (84-28) 39305841

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