Key Account Executive tại Kerry Express (Vietnam)

4/2018 → 5/2019 (1 năm )

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Manage Key Accounts of the Company. - Receive Bookings from customers. - Check Bookings and Documents in detail as sender, receiver address, routes, cargo, volume, time, etc,... - Coordinate with internal departments as Operations, Post Offices, Coordinators, Warehouse to pick up and deliver the cargo. - Follow up to assure the on time pick up and delivery. - Manage POD (Proof of Delivery) as collect full POD and return to customers in time. - Solve issues during the transportation as late pick up, damage, missing shortage or overage, truck incidents, late delivery, exceptions, etc,… - To be the representative between customers and internal departments to follow, check, inform information and solve problems. - Report to customer including daily Delivery Report, KPI Report, Issues Report, POD Report (Proof of Delivery), COD Report (Cash On Delivery), etc,… - Billing: prepare Statement for billing, Billing Report, check with Accounting for accurate billing, and follow to assure the good payment.