Supervisor - assistant restaurant manager tại Nesta Hotel

5/2022 → Hiện tại

Hanoi

Assistant retail sales manager tại Logistics Quang Minh joint stock company

4/2022 → / (3 năm 1 tháng)

Bắc Ninh

- assist the retail sale manager in planning and implementing strategies to attract customers - coordinate daily customer service operations - track the progress of weekly, monthly, quarterly, and annual objectives - coach and support new and exsiting sales associates - monitor retail operating costs, budgets, and resources - analyze consumer behavior and adjust product positioning - research emerging products and use information to updates the store’s merchandise - create reports, analyze and interpret retail data, like revenues, expenses, and competiton - conduct regular audits to ensure the store is functionable and presentable

Banquet supervisor tại Hotel de l’opera (mgallery by hotel collection)

10/2019 → 4/2022 (2 năm 6 tháng)

Hà nội

- provide the 5 stars service to customers - incharge and resolve customer’s complains while the manager absent - controlling amenities in storeage - supporting sales to help them bring a better service - create the duty roster and events report

Acting Supervisor tại Madam Sen Restaurant - The Ascott Limited

12/2018 → 10/2019 (10 tháng)

Hà Nội, Hoàn Kiếm, Hanoi, Vietnam