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Chu Nguyễn Nhật Anh

Chu Nguyễn Nhật Anh

Hồ sơ 5 sao vàng 170 Lượt xem hồ sơ

Nữ, 23/04/1993, 33 tuổi

151 Đồng Khởi, Bến Nghé, District 1, Ho Chi Minh City, Vietnam

Cập nhật: 10/07/2019

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Thông tin liên hệ

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Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Hàng không/ Sân bay

Giới thiệu bản thân

I am a highly driven recent hospitality school graduate seeking a full-time position in the hospitality industry where I can lend my knowledge of this field to enhance my professional skills in a dynamic and stable workplace. As a motivated team player and a passionate person for this industry, I would like to learn and solve problems in an effective/creative manner in any challenging position. With at least 5 years of experience under my belt within the Food and Beverage environment, Hotel Management and Retail. My career objectives are twofold. It is my goal to deliver my duties as a hotelier to the fullest satisfaction of any company that I will be working with by using my skills with customer service and the knowledge from school and my experiences. Finally, as my long-term career objective, I would like to continue working for the betterment of the company, taking on new responsibilities until I can serve as part of the management.

Trình độ học vấn chuyên môn

Auckland Girls Grammar School ( New Zealand )

Trung học

2009 → 2011

Successfully in the completion of NCEA Level 2 and NCEA Level 3.

NTEC ( New Zealand )

National Diploma in Hospitality (Management) Level 5 - Cao đẳng

2012 → 2014

Successfully obtained a scholarship programme from NTEC for 2 consecutive years.

SHATEC ( Singapore )

Diploma in Hotel Management - Cao đẳng

2016 → 2018

07/2016 - 07/2018 ( 2 năm 1 tháng ) Certificate of achievement awarded for completion of the Internship Programme with The Ritz Carlton Millenia Singapore, July 08, 2018. Successfully completed the Industry Mentorship Programme at SHATEC with General Manager of ANDAZ Singapore, December 31, 2017 Volunteer for the Run for Hope event at Bayfront Event Space, February 19, 2017. Volunteer for the Singapore National Culinary Team Appreciation Dinner for IKA Culinary Olympic, September 16, 2016.

Kĩ năng

Kinh nghiệm làm việc

Residence Club Concierge (part-time) tại New World Hotel

4/2019 → 6/2019 (2 tháng)

Ho Chi Minh City, Vietnam

• Experienced with systems and equipment as related to the Front Office (Opera system) • Create inter-relationship between the different departments (Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) and interact with other departments to ensure that guest needs are satisfied.

Retail Assistant tại Elise Handcraft Shop

10/2010 → 2/2011 (4 tháng)

Queens Arcade, Auckland, New Zealand

• Assist customers with products information to make sales. • Cash handling & shop management. • Managing and updating stocks. • Familiar with all cash/credit transaction.

Host / Cashier / Waiter tại OBSERVATORY Buffet Restaurant

11/2012 → 3/2013 (3 tháng)

SKY CITY, Auckland, New Zealand

• Taking orders and attend to customers. • Able to assist guests with special needs. • Familiar with all cash/credit transaction.

Cashier / Waiter tại PHO VIET SHOP

2/2012 → 12/2015 (3 năm 9 tháng)

291 Queen St, Auckland, New Zealand

• Taking orders / serving customers. • Ensure timely delivery of all food & beverage items to the customers.

Guest Relation Officer / Club Concierge tại The Ritz Carlton Millenia Singapore

1/2018 → 7/2018 (5 tháng)

7 Raffle Avenue Singapore

• Anticipate guests needs to respond promptly and acknowledge all of our guest's concerns. • Review arrival lists to welcome guests. • Attend to special guests (e.g. VIPs) answer their inquiries. • In-Room check-in and check-out for the guests. • Monitor and maintain cleanliness sanitation and organization of assigned work areas. • Meet with Supervisor to review daily assignments and priorities. • Provided excellent customer service to the guest by providing a warm friendly atmosphere. • Organized display of amenities during and after the closing of club lounge hours. • Maintained cleanliness of club lounge and general areas. • Monitored the inventory and presentable conditions of all amenities within the club lounge.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

Melissa Grace Padilla - (Food & Beverage Studies) Trainer

SHATEC Institutes Pte Ltd

melissapadilla@shatec.sg - (+65) 6415 3563

Mahesh Vadivelu - Guest Relations Supervisor

The Ritz-Carlton, Millenia Singapore 7 Raflfes Avenue Singapore 039799

mahesh.vadivelu@ritzccarlton.com - (+65) 9780 1604

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