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Felipe Enrique Martinez Ovalle

Felipe Enrique Martinez Ovalle

Hồ sơ 5 sao bạc 156 Lượt xem hồ sơ

Nam, 02/04/1987, 39 tuổi

An Thượng 37, Lote 10 Apt 401, Mỹ An, Đà Nẵng, Vietnam.

Cập nhật: 17/09/2019

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Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 3 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Giám sát
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội, HCMC, Đà Nẵng, Quảng Nam, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Giỏi), Tây Ban Nha (Giỏi)
Quy mô công ty lớn nhất từng làm
Trên 5.000
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh, Ẩm thực
Lĩnh vực
Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch, Hàng không/ Sân bay

Giới thiệu bản thân

I consider myself a very enthusiastic and hardworking person who is also very sociable and adventurous. I am confident that you will find I am a sufficiently qualified candidate both academically and in practical experience within the service industry of business consulting and hotel business. As well as airline and cruise experience I would love to be a positive contributor to your team. I am confident that my good communication strengths in English and Spanish and my well-developed abilities l to handle multiple tasks under pressure would allow me to give additional value to your organization.

Trình độ học vấn chuyên môn

Universidad Tecnologica de Chile INACAP

International Hotel Management - Đại học

2007 → 2012

Kĩ năng

Leadership Skill
⦁ Team Work.
Teamwork
Communication skill
Perseverance
Patience
Flexible
Logical thinking and creative
Hard working
Office
Word/Excel/PowerPoint
Cultural Awareness
PMS Opera

Kinh nghiệm làm việc

Guest Services Specialist tại Vinpearl Luxury Da Nang

7/2018 → 7/2019 (1 năm )

Đà Nẵng, Hải Châu District, Đà Nẵng, Vietnam

My duties included training and teaching Hotel reception staff to high International standards...including how to greet each guest upon arrival and determine their needs. As all companies make mistakes you are often judge in how affectedly you correct those errors so dealing with concerns of customers and answering their questions in the best possible way leads to a good reputation.

Assistant Front of Office Manager tại Plaza El Bosque Hotel

5/2017 → 7/2018 (1 năm 2 tháng)

Santiago de Chile, Chile

My responsibilities included supervising the Front Desk team ensuring that team members were prepared and knowledgeable to be able to provide guests with an exceptional experience from check-in to check-out. I was responsible for managing the overall satisfaction of our guests. Including: + Overseeing the entire operation of the Main Office to maintain high standards. + Assist central office administrator to establish departmental objectives, work schedules, budgets, policies, and procedures. + Monitor appearance, standards, and performance of team members Front Office with emphasis on training and teamwork.

Fligth Attendant / Cabin Crew tại Qatar Airways

4/2015 → 3/2017 (1 năm 10 tháng)

Doha, Qatar.

My job was being responsible for the safety of passengers during the flight, in addition to this providing them with an excellent service during the whole flight including: + Working together with colleagues/workers as a team to provide the best customer satisfaction. + Maintaining and applying high levels of security standards at all times. + The resolution of customer problems and sensitive situations on board.

Front Desk Agent tại Radisson

10/2012 → 3/2015 (2 năm 4 tháng)

Santiago de Chile

My job responsibilities included were to perform the check-in and check-out of the clients. Obtaining the necessary documentation to register them in the hotel system., including: + Provide information about the hotel. + Invoicing the guests for any chargeable consumable items and services. Additional duties included dealing with complaints and claims of the clientele.

Waiter / Customer Services Agent tại Princess Cruises

11/2009 → 7/2012 (2 năm 7 tháng)

Florida, USA

My role was to be responsible for the general service of food and beverages in restaurants and dining rooms aboard the cruise ship in a timely, efficient and personalized manner in order to ensure quality service and satisfaction of the passengers.

Mong muốn về công việc

I am looking for a supervisor or leader position. I am confident that you will find I am a sufficiently qualified candidate both academically and in practical experience within the service industry of business consulting and hotel business.

Giải thưởng

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