Kho tài liệu 
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Việc làm thêm
Starovoitova Galina
156 Lượt xem hồ sơ
Nữ, 28/02/1983, 43 tuổi
Russia, krasnoyarsk city
Cập nhật: 29/08/2019
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Nhân viên
8 - 12 triệu
Khánh Hòa
Tiếng Anh (Khá)
4 sao
Kinh doanh & tiếp thị
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Russian State University for the Humanities of Moscow
manager - Đại học
2000 → 2013
Russian State University for the Humanities of Moscow, Department of the State and Municipal Administration, specialty - manager. Diploma with honors. Graduation year - 2007. University of the Russian Academy of Education, Moscow, specialty - lawyer. The graduation year is 2013.
Kĩ năng
| More than 9 years of sales and guest service experience in hotels and in Travel industry. Native Russian speaker. Fluent English. |
Kinh nghiệm làm việc
Sales Manager tại ZAO «Intourist»
6/2005 → / (20 năm 11 tháng)
Krasnoyarsk
– ¬¬Work with tourists (in the office, on the Internet, by phone); – Attracting new customers, expanding customer base sale of travel vouchers (processing online applications, incoming calls); – Consultation, selection of travel services for specific customer requests and their sale; – Booking of air tickets, hotels, transfers, insurance and additional services; – Registration of accompanying documentation; – Interaction with tour operators and other partners, solving current issues and resolving conflict situations; – Search for special offers with the subsequent publication on the company's resources; – Leading a customer from the moment the call is made to his return from the trip; – Planning and implementation of effective sales and marketing strategies to achieve sales goals; – Monitoring and responding to market reviews to support relevant changes in the tourism business; – Participation in industry organizations, promotions and exhibitions to represent the tourist product.
Manager tại ZAO «Siberian Safari club», 4-star resort hotel
6/2012 → Hiện tại
Krasnoyarsk
ZAO «Siberian Safari club», 4-star resort hotel, Manager Accompanying the activities of the restaurant and hotel complex; Organizing and ensuring the effective operation of all the services of the enterprise (writing standards and regulations, setting goals and monitoring performance); Work with contracts; Claim work; Conflict resolution Issues related to the rental, purchase of real estate, obtaining permits for reconstruction and construction, putting facilities into operation; Participation in industry organizations, promotions and exhibitions to represent the hotel; Conducting monitoring of the hotel services market and developing competitive advantages; Determination of sales strategy (promotions, creating a new product, expanding the segment of consumers of hotel and restaurant services); Promotion of the hotel complex in all areas, improving the image of the company; Participation in industry organizations, promotions and international exhibitions to present the hotel; Conduct presentations for potential customers.
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