WAITER tại STELLAR Restaurant, tavola restaurant

10/2016 → 8/2019 (2 năm 10 tháng)

Hồ Chí Minh

- Clean and setup/ close restaurant. - Carry dirty plates, glasses, and silverware to the kitchen for cleaning. - Check dishes and kitchenware for cleanliness and presentation and report any problems. - Greet and escort customers to their tables. - Carry dirty plates, glasses, and silverware to the kitchen for cleaning. - Take customer orders correctly and offer table service. - Serve the course. - Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the company and the satisfaction of guests. - Provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) for guests to learn clearly about the type of dishes of their restaurant. - Observe customers and make sure customers satisfied- Upselling by wine or giving a discount/ voucher. - Deliver checks and collect bill payments. - End of the meals, ask for feedback on the quality and savour of dishes. - Waxing a table for VIP guests. - Solve the complaint of guests.