Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyen Tuan Thu Ngoc
106 Lượt xem hồ sơ
Nữ, 17/01/1990, 36 tuổi
TP. Hồ Chí Minh
Cập nhật: 11/11/2019
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Giỏi)
Trên 5.000
Khác
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Raffles Campus Business School
Hospitality Management - Trung cấp
2009 → 2011
Kĩ năng
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Teamwork | |
| Giao tiếp |
Kinh nghiệm làm việc
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United Arabs Emirates
v Demonstrate commitment to delivering memorable guests’ experience inflight v Detailed technical knowledge of aircraft, including safety features, operation and emergency v Ensure customer safety and comfort while delivering a consistently gracious service v Aviation Health skills allow to deal with medical situations inflight v Be well-prepared to handle an emergency situation at any time during a flight v Provide outstanding customer service and assist passengers while on board representing not only Etihad Airways but also UAE nation v Maintain a professional, composed public image while complying with company grooming standards
Head of Talent & Culture Development Department tại Vinpearl Discovery 1 Phu Quoc
11/2018 → 8/2019 (9 tháng)
Phú Quốc
v Determine training needs and requirements for the organisation by Guests’ feedback, performance reviews and managers’ or employees’ development v Schedule training sessions, organise information, technology and manage training activities by other departments v Manage costs for all programmes, productions in order to maximise return on investment v Reporting directly to General Manager regarding learning issues, new educational needs of all departments v Provide ongoing soft skill workshops for all levels of hotel management to assist with leadership development v Work closely with all others individuals and departments on identifying and addressing areas of oppotunity: culture and core values, hotel performance, leadership issues and staff development. v Organize outings, team-building activities to create healthy working environment and connect staffs to the pursuit of team goals v Develop and deploy initiatives to drive employee engagement, culture and a strong sense of team across the hotel v Involve in all operational activities and support operational managers
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