Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Pham Duy
693 Lượt xem hồ sơ
Nam, 29/10/1989, 36 tuổi
27 đường 11, khu dân cư Khang Điền, Phước Long B, Quận 9, TP. HCM
Cập nhật: 10/11/2025
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
Tiếng Anh (Giỏi), Tiếng Pháp (Trung bình), Thái Lan (Trung bình)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
RMIT International University Vietnam
Commerce - Cao đẳng
2007 → 2008
RMIT International University Vietnam
Commerce - Đại học
2008 → 2011
Les Roches Global Hospitality Education Switzerland
International Hospitality Management - Khác
2017 → 2018
Kĩ năng
| Tin học văn phòng | |
| Pha chế | |
| Sáng tạo | |
| Adobe Photoshop | |
| Lắng nghe và xử lý tình huống | |
| upselling | |
| Nhiếp ảnh | |
| Xử lý tình huống | |
| Chăm sóc khách hàng | |
| Pha chế | |
| upselling | |
| Quản lý | |
| Tổ chức công việc | |
| Training and Development | |
| Thiết Kế - Mỹ Thuật | |
| Quản lí thời gian | |
| Pha chế |
Kinh nghiệm làm việc
Phó phòng Kinh Doanh Dịch vụ phòng chờ tại Công Ty Cổ Phần Dịch Vụ Hàng Không Sân Bay Tân Sơn Nhất (Sasco)
8/2025 → Hiện tại
Tp. Hồ Chí Minh
- Responsible for managing the quality of lounge services and F&B chains. - Organize to review and evaluate the effectiveness of the current operation process of the Lounge and F&B chain, propose improvement solutions to improve service quality, optimize operational performance and customer experience. - Coordinate with relevant departments to build and standardize service standards, professional standards, job descriptions, title standards for each position in the waiting room and F&B, ensuring compliance with the development orientation and organizational model according to the Company's requirements. - Research customer needs and service trends; coordinate with the Kitchen department to propose improvements and develop food/drink menus for the lounge system and F&B chain in accordance with brand positioning and target customers. - Develop a plan to evaluate, check and monitor the quality of service periodically/unexpeditedly, synthesize results, propose solutions to handle and improve. - Build relationships with partners, airlines, Port management agencies, customers to maintain and develop customer files for the Company.
F&B Director tại Công ty TNHH Menas - Thành viên Tập đoàn Sovico
11/2023 → 8/2025 (1 năm 9 tháng)
Tp. Hồ Chí Minh
• In-charged as consultant for BOD for F&B projects • In-charged as project leader for all F&B projects since pre-opening period, particularly in setting up, purchasing OS&E, setting up SOPs as well as JDs for each position of F&B Service team, recruiting, training and staffing of F&B Department, in charged for P&L Plan for F&B outlets such as The Fan Steakhouse Kim Long Villas, Yum Food village and Banquet function at Galaxy Innovation Hub, L’amuse Gourmet Café, V-senses Dining. • Collaborate with Executive Chef for Food menus, set up Drinks Menu and Wine list (set up master data, created drink list, managed cost as well as selling price, menus design, photography) • Supervised & make sure the high-quality standard of service operation of all Menas F&B outlets as well as Catering/ Banqueting function • Scheduled & implemented training plan based on SOPs to make sure brand standard is strictly followed • Cooperated with Marketing and Digital team to propose & implement F&B promotions • Conducted and reviewed daily/ weekly/ annually reports to adjust the operation as needed to achieve budget. • Analyzed & reported according to F&B department's performance and revenue as required by BOD • Monitored and controlled daily operation, as well as created, implemented and executed F&B department trainings to assure high quality service is provided to match guests' satisfaction • Directed, assisted and controlled operation of not only F&B Department, but also other departments as needed to make sure & maintain service quality in accordance with the Board of Directors’ direction • Created & maintained networking, dealing with suppliers • In charged of leading and supervising banqueting/ catering function.
F&B Manager tại Wyndham Garden Grandworld Phu Quoc
10/2022 → 8/2023 (10 tháng)
Phu Quoc
Involved in HODs set up team for Pre-opening period under the name of Vinholidays Infinity as Food & Beverage Manager Set up layout for F&B outlets Forecasted & planned to purchase OS&E in budget provided Built up & implement master data for F&B menus on system Built up SOPs for F&B department Recruited, set up & scheduled and implemented trainings for F&B team. Planned, implemented Re-branding plan Revised & re-built department SOPs according to Wyndham brand’s guidelines, SOP Scheduled, implemented & executed training plan Coordinated with Executive Chef to set up Menu Engineering; set up Bar Menu Monitored and controlled daily operation, as well as create, implement and execute deparment trainings Directed, assisted and controlled operation of not only F&B Department, but also other departments as needed to make sure & maintain service quality in accordance with hotel standards Review daily/ weely/ annually reports to adjust the operation as needed to achieve budget Created & maintained networking, dealing with suppliers
Restaurants Manager tại Vinoasis Phu Quoc
10/2020 → 10/2022 (2 năm )
Phú Quốc
In charged for daily operation of 11 F&B Outlets at VinOasis which size is 1378 rooms and 1 Convention Recorded & handled guests’ complains as well as created and maintained good relations with guests Provided training sections to F&B staffs (english training & SOP training, F&B knowledge training) to make sure the best service is provided Be responsible for POSM Design & F&B Photo shootings In charged for Vinpearl Discovery and Vinoasis F&B English Club as Club President (from August 2021 – Dec 2021): Created and executed activity plans as directed by Board of Management of HR & Training Department make sure to achieve club’s KPIs)
Marketing – Social Meida Executive tại Vesper Gourmet Lounge
4/2016 → 8/2017 (1 năm 4 tháng)
Hồ Chí Minh, Việt Nam
Prosposed & execute marketing activities Facebook content, Image managing & developing Proposed & execute event plans, prepare event proposal and quotation to customers Event photography
FB Service Stagierre Trainee tại Chinois La Poste Restaurant
12/2017 → 5/2018 (5 tháng)
Crans-Montana, Thụy Sĩ
4 months internship in services Supervised daily operational activities: setting up & cleaning before and after opertional time, taking care of custiomers, inventory control, bartender Supported in kitchen if needed – support headchef in preparing foods, cook, inventory control
FO Trainee tại Liberty Central Saigon Citypoint
6/2018 → 8/2018 (2 tháng)
Ho Chi Minh City, Hồ Chí Minh, Việt Nam
In charged for daily activities of Front Desk Officer (prepare guest folios, check-in, check-out, escort guests to room, etc…) In charged for call center Record and support guests special requests, introduce for guests about promotions, activities of hotel)
Management Trainee tại Novotel Rayong Rimpae Hotel & Resort
9/2018 → 9/2019 (1 năm )
Rayong, Thái Lan
In charged for proposing F&B promotion activities and designing artworks Supervising daily activities at the Shore Restaurant & Pool Bar; and supporting in breakfast or banquet functions if needed (setting up tables, welcoming guests, taking orders, provoding service, consulting F&B for guests if needed, etc…) to make sure to provide the best service to guests’ satisfaction In charged for cashier function at outlets (the Shore Restaurant & Pool Bar) Up sell for F&B promotions, events Record & handle guests’ complains Create and maintain good relations with guests 6 months as FO Management trainee In charged for daily activities of Front Desk Officer (prepare guest folios, check-in, check-out, escort guests to room, etc…) In charged for call center Being replacement Bellman if needed In charged as guest relation officer (record and support guests special requests, introduce for guests about promotions, activities of hotel)
Google
Facebook
Zalo
