Mananger tại 8bis Coffee Shop

3/2017 → / (9 năm 2 tháng)

Ho Chi Minh City, Vietnam

Manage day-to-day operations of the cafe • Hire and onboard new wait staff and baristas • Train employees on drinks preparation and proper use of coffee equipment • Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) • Maintain updated records of daily, weekly and monthly revenues and expenses • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks) • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service • Ensure all cafe areas are clean and tidy • Nurture friendly relationships with customers to increase loyalty and boost our reputation

Event Executive tại Ho Chi Minh Communist Youth Union of District 9

5/2015 → Hiện tại

Ho Chi Minh City, Vietnam

- Working under the instructions of a Manager. - Implement at ion of t he annual work plan. - Planning the event and planning the budget for the event. - Setting up venues for events, including chairs and building stages. - Working as ushers and ensuring that seating arrangements adhere to regulations. Ensuring the event hall is clean and organized. - Qualit y cont rol of each event .

Certificate of Merit from Ho Chi Minh City Youth Union in Ho Chi Minh City to actively participate and complet e act ivit ies in Hoa Phuong Do volunt eer campaign - 2017

5/2017

Certificate of Merit from Ho Chi Minh City Youth Union in Ho Chi Minh City to actively participate and complet e act ivit ies in Hoa Phuong Do volunt eer campaign - 2017

Certificate of Merit from the Committee of Vietnam Youth Union of Ho Chi Minh City for its active participation and successful completion of activities in the Green Summer Volunteer campaign - 2016

5/2016

Certificate of Merit from the Committee of Vietnam Youth Union of Ho Chi Minh City for its active participation and successful completion of activities in the Green Summer Volunteer campaign - 2016