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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Giám sát
Tiếng Hàn (Giỏi)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Dong-Eui University
Hotel & Convention Management - Đại học
2003 → 2010
President of the student council (College of Commerce & Economics, Dong-Eui University)
Kĩ năng
| Tourism Employee License (Hotel Manager) | |
| Craftsman Bartender |
Kinh nghiệm làm việc
Trainee tại Marriott Hotel Busan
12/2005 → 1/2006 (1 tháng)
Busan, 대한민국
a. Food and beverage service b. Setting up of banquet spaces for events c. Responding to guest inquires
Driver tại The Military Service
2/2006 → 2/2008 (2 năm )
Wonju, 강원도 대한민국
a. Responding to matters of indication b. Driving military car c. Working as Guardhouse Leader
Magic Call Center Agent tại Hilton Namhae Golf & Spa Resort
5/2010 → 5/2011 (1 năm )
Namhae, 경상남도 대한민국
a. Responding to guest inquires b. Responsibility to handle training of newly hired team members c. Various administrative duties d. Assisting the Duty Manager (Night) with various ad-hoc duties e. Inspecting VIP amenities f. Dealing with customer’s concerns/complaints g. Handled reservations and organizing of resort restaurant for guest
Room and laundry attendant tại Tangalooma Island Resort
3/2012 → 9/2012 (6 tháng)
Brisbane 퀸즐랜드 주 오스트레일리아
a. Overseeing daily Laundry operations b. Managing equipment inventory for the department c. Preparation of linen to be issued for use in guest rooms d. Assisting Housekeeping team members with various tasks, when needed
Front Receptionist & Membership Manager tại Haevichi Hotel & Resort
6/2013 → 10/2015 (2 năm 3 tháng)
Seoul, 대한민국
a. Support and uphold the Hotel’s mission, vision and guiding principles through daily briefings and sharing topics with the team b. Overseeing the reception desk during my shift to ensure all guests were taken care of c. Handle guest feedbacks and concerns d. Performing cashiering duties and managing administrative duties such as inventory management e. Material and supplies ordering f. Addressing hotel membership operations and members’ interests
Senior Retail Associate tại Challenger Technologies Limited
3/2016 → 8/2017 (1 năm 5 tháng)
Singapore
a. Effective resolution of customer inquiries and concerns b. Driving product sales for the team c. Performing customer service tasks d. Provided pricing details e. Managed contacts f. Excellent communication with customers g. Assessing and improving profitability
Customer Support Specialist tại Agoda Services Co., Ltd
9/2017 → 5/2018 (7 tháng)
Bangkok, 태국
a. Deliver excellent customer service and manage the needs of customers b. Understand and deliver business strategies and improve customer services through the execution of self-service c. Be accountable for meeting individual and team goals d. Continuously identify work process improvements and communicate them to leaders and manager
Travel Operator tại • SST Global Co., Ltd
12/2018 → 8/2019 (8 tháng)
Bangkok, 태국
a. Deliver excellent customer service and manage the needs of customers b. Manage travel product in Social Commerce and Manage blog c. Understand and deliver business strategies d. Be accountable for meeting individual and team goals e. Continuously identify work process improvements and communicate them to leaders and manager


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