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Phạm Thị Ngọc Dung
173 Lượt xem hồ sơ
Nữ, 15/11/1984, 40 tuổi
24 An Hải 8, Sơn Trà, Đà Nẵng
Cập nhật: 03/01/2024
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Đà Nẵng
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Kinh tế Đà Nẵng
Ngoại Thương - Đại học
2002 → 2006
University of Wales, Lampeter
Quản trị kinh doanh - Thạc sĩ
2007 → 2009
Kĩ năng
| Quản lý | |
| Training and Development |
Kinh nghiệm làm việc
Human Resource Manager cum Customer Service Center Manager tại Thinh Hung Automobile Limited Company (Dealer of Chevrolet and Suzuki Brand)
6/2016 → 7/2018 (2 năm )
Đà Nẵng, Việt Nam
* To Human Resource Management: - Maintains the work structure by updating job requirements and job descriptions for all positions. - Maintains organization staff by establishing a recruiting, testing, and interviewing program; establishing and conducting orientation and training programs; - Maintains compensation and benefit of employees by scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions; - Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors; designing and conducting educational programs on benefit programs; - Ensures legal compliance by monitoring and implementing applicable human resource state requirements; - Completes human resource operational requirements by scheduling and assigning employees; following up on work results; - Contributes to team effort by accomplishing related results as needed; - Makes plan and report HRM results to Board of Director monthly, quarterly and yearly. * To Customer Service Center: - Conducts and manage digital and event marketing operation to provide potential customers to Business Department; - Trains and conduct appraisal performance of consultant staffs; manages sales phone operation of consultant staffs; - Manages and conduct customers care service for Business and Service Department; - Conducts and manage administrative work, procedure and facilities compliance with General Motors and Suzuki scorecards; - Plan and report Business Development results to Board of Director monthly, quarterly and yearly.
Human Resource Manager tại Vinpearl Condotel Riverfront Đà Nẵng
7/2018 → 9/2019 (1 năm 2 tháng)
Đà Nẵng
- Develop accurate, effective position descriptions for current and anticipated openings. - Manage the recruiting and selection of candidates to ensure we are attracting, identifying and hiring the best possible team members. - Conduct informative new hire orientations, brand training, and safety training that leave employees feeling secure in their decision to join us. - As an HR subject matter expert, communicate benefit options, policies and procedures, and other vital information to employees in an engaging, timely and helpful manner. - Ensure that the hotel is promoting a diverse and inclusive workplace free of discrimination and harassment and is compliant with federal, state and local employment law. - Partner with managers to identify competency, knowledge and talent gaps, and build solutions to address these. Improve the quality and delivery of both performance reviews and regular feedback. - Plan leadership and management development and training programs that support department goals and succession planning processes. - Offer disciplinary guidance to supervisors, manage employee complaints, conduct investigations, and provide coaching/conflict resolution when appropriate - Manage HR administrative tasks, such as background checks, drug testing, onboarding, and benefits enrollment. Prepare and process biweekly payroll. - Contribute to team efforts by organizing team-building events, employee recognition events, participating in daily huddles, and assisting with the annual employee opinion survey. - Serve as a rotational manager-on-duty (MOD), and occasionally assist other hotel departments as needed.
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